Harvard University Director of the Accessible Education Office in Cambridge, Massachusetts

Auto req ID 42855BR

Business Title Director of the Accessible Education Office

School/Unit Faculty of Arts and Sciences

Sub-Unit ------------

Location USA - MA - Cambridge

Job Function Faculty & Student Services

Time Status Full-time

Department Accessible Education Office

Salary Grade 059

Union 00 - Non Union, Exempt or Temporary

Duties & Responsibilities The Faculty of Arts and Sciences at Harvard University seeks an experienced professional to serve as the Director of the Accessible Education Office (AEO). Reporting to the Associate Dean of Undergraduate Education for Academic Support in Harvard College, the Director of AEO oversees the provision of accessibility accommodations to students in Harvard College, the Graduate School of Arts and Sciences (GSAS), and the School of Engineering and Applied Sciences (SEAS). Duties include, but are not limited to:

  • Accommodations policy leadership in FAS and SEAS: Define and determine standards, processes and procedures for accessible education in FAS and SEAS based on pertinent law and the field’s best practices; serve on committees engaged in relevant activities; consult with faculty and administrative departments to provide guidance on accommodation questions; act as primary liaison between the AEO and related Harvard agencies, including University Health Services, the Office of General Council, the Bureau of Study Counsel, and the Office of the President and Provost. Further develop outreach and education on issues of accessibility for the College, FAS, and SEAS community.

  • Serve as case manager for a limited number of high-profile or complex cases: meet with students for whom permanent accommodations have been requested to review their request and documentation; determine student eligibility for services accommodation and the extent and type of accommodation to be provided.

  • Office leadership: Provide leadership within the office in decision-making around reasonable accommodations for approximately 1,000 students. Directly manage office exempt staff; has overall responsibility for HR and financial decisions, such as hiring, employee discipline, budget priorities, etc.; devise and oversee implementation of strategic plans and new programs.

  • Office oversight: direct and oversee administrative functions of the office; monitor effectiveness of services; intervene when students, faculty, or staff express dissatisfaction with the accommodation process.

    Basic Qualifications Master’s degree in related field and at least five years’ experience in higher education.

    Additional Qualifications Seven to ten years’ experience in a university or academic setting and experience managing professional staff strongly preferred. Strong organizational and managerial skills, and expertise in planning, implementing, and evaluating student service/accommodation program in an academic environment. Demonstrated problem-solving and dispute resolution/mediation skills. Knowledge of applicable laws and regulations; medical, mental health, learning disabilities and ADHD, their functional limitations and appropriate accommodations; professional resources, including industry best practices. Experience interpreting a full range of clinical documentation. Excellent oral and written communication skills with careful attention to detail. Knowledge of and experience with state-of-the-art assistive technology utilization. Experience working in a decentralized institutional environment helpful.

    Additional Information Applications are due by Monday, July 10th.

All Formal written offers will be made by FAS Human Resources.

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EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation or any other characteristic protected by law.