State of Massachusetts Head of Reference and Information Resources in 100 Summer Street, Massachusetts

The State Library of Massachusetts seeks an innovative and collaborative Head, Reference and Information Services to provide leadership and strategic direction for the Reference and information Services Department. Oversee the planning, developing and implementing the departmental goals; manage day to day operation and staff supervision; coordinate outreach initiatives; manage print and digital collections; and lead library-wide projects. Collaborate and partner with area institutions. Participate in the Library management team.


Applicants must have at least (A) four (4) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in a particular specialty (i.e. scientific, professional, or technical) and must possess current license and/or registration requirements established for the performance of the position or (B) any equivalent combination of the required experience and substitutions below.


I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.

II. An Associate’s degree in a related field may be substituted for one (1) year of the required experience.

III. A Bachelor’s degree in a related field may be substituted for two (2) years of the required experience.

IV. A Graduate degree in a related field may be substituted for three (3) years of the required experience.

V. A Doctorate degree in a related field may be substituted for the required experience

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

An ALA-accredited library master’s degree, at least five years of supervisory/administrative experience; knowledge of reference resources in law, government documents, and legislative research; demonstrated understanding of current trends and issues in providing a high caliber of library resources and services; and strong interpersonal skills as well as excellent oral and written communication skills. The Head of Reference and Information Resources reports to the State Librarian.

Provide leadership and strategic direction of the library’s reference and information services department.

Engage staff in collaborative planning and delivery of user-centered services and outreach efforts.

Coordinate initiatives that transform collection strategies to include digital and print resources.

Coordinate the creation, maintenance and management of digital and born digital collections.

Lead initiatives and coordinate library-wide projects.

Participate in a team based environment as required to facilitate improving, evaluating, and promoting overall resources and service initiatives.

Develop metrics for successes and analyze trends to continually evaluate services and their impact.

Formulate, revise, and implement policies, best practices, and procedures necessary to support a wide variety of information delivery services.

Work creatively, collaboratively and effectively to promote a team based environment and manage multiple tasks concurrently.

Assist in the identification and writing of grant proposals to fund new library initiatives.

Work collaboratively with the Library Management Team to implement policies and initiatives; set priorities; and project management.

Perform other related duties as assigned or required to meet library goals and objectives.

Job: *Library Services

Organization: *George Fingold Library

Title: Head of Reference and Information Resources

Location: Massachusetts-100 Summer Street

Requisition ID: 180007N9