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University of Massachusetts Amherst Academic Advisor II in Amherst, Massachusetts

Academic Advisor II

Apply now ( Job no: 507881

Work type: Staff Full Time

Location: UMass Amherst

Department:Mech & Industrial Engineering


Categories: Academic Advising & Learning Resources, Professional Staff Union (PSU)

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

As Departmental Academic Advisor for Mechanical and Industrial Engineering (MIE), provide academic counseling for undergraduate and graduate students. Organize and manage administrative activities of the Department’s undergraduate and graduate programs, including departmental aspects of career planning, in coordination with the Undergraduate and Graduate Directors, and under the direction of the Department Head.

Essential Functions

Academic Advisor for Undergraduate and Graduate Studies:

  • Provides entry-level, individualized and small group advising to a diverse population of students throughout the year, including new student & transfer orientation/registration periods and current student registration periods in regards to the requirements for completing the BS, MS, and PhD degrees in M&I ENG and the certificate/minor options offered by the department.

  • Responds to common issues such as registration-related matters including fulfilling University general education requirements, interpreting major and college requirements and providing guidance for dual degrees, double majors, minors, and completes course overrides and exceptions.

  • Monitors the academic progress of students and performs the academic report process.

  • Organizes information sessions for current MIE students, as well as for prospective students and students in other majors wanting to transfer into MIE, and participates in these events.

Administrative Support of the Mechanical and Industrial Engineering Department

  • Serves as the undergraduate and graduate program liaison with other UMass departments and student societies, including serving on committees in the College of Engineering. Interacts with the Graduate School, Registrar’s office and University Without Walls (UWW).

  • Manages MIE graduate student admissions and provides support to the process.

  • Coordinates academic scheduling in collaboration with the Director of Undergraduate Program.

  • Compiles, maintains and organizes statistics and course/curriculum information for the periodic department and college reports, and ABET program accreditation review in collaboration with the Directors of Undergraduate and Graduate Programs.

  • Designs, creates and administers surveys to measure outcomes, analyze results and prepare extensive reports with data results which are used by Undergraduate Committee’s preparation for the ABET program.

  • Interacts with the Graduate School, Registrar’s office and UWW on student admissions, in-person and online courses.

  • Prepares and edits course catalog entries, as well as web pages associated with the academic programs.

  • Schedule classes, classrooms, and exams in the system.

  • Prepares offer letters for graduate students and fellowship awards.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree or higher with 2-4 years of relevant experience to include academic advising.

  • Ability to relate to students, faculty, staff and alumni including excellent oral and written communication skills.

  • Ability to maintain a working relationship with industry.

  • Ability to advise students effectively in course selections in the Mechanical and Industrial Engineering curriculum.

  • Ability to understand, explain, and consistently apply departmental policies and procedures.

  • Knowledge, ability and interest in learning new web-based database management and spreadsheet software.

Work Schedule

Hours are flexible between Monday through Friday 8:00am to 5:00pm (37.5 hours per week)

Salary Information

Level 25

PSU Salary Chart (

Special Instructions to Applicants

Please submit a cover letter, resume, and contact information for three professional references. Applications received by May 15, 2021 will receive priority consideration. Search may remain open until a suitable candidate pool has been identified.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Apr 15 2021 Eastern Daylight Time

Applications close: