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University of Massachusetts Amherst Academic Advisor in Amherst, Massachusetts

Academic Advisor

Apply now ( Job no: 510856

Work type: Staff Full Time

Location: UMass Amherst

Department:Commonwealth Honors College


Categories: Academic Advising & Learning Resources

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

About Commonwealth Honors College

Commonwealth Honors College offers a variety of educational, social, and advising opportunities to support more than 3,300 academically talented undergraduate students. The honors college is a campus-wide program; students from all majors in every academic college are eligible to join the honors college. The Advising Office is located in the CHC Building, which is surrounded by the six residence halls of the Commonwealth Honors College Residential Community (CHCRC). CHCRC is home to about 1,500 honors students, and is located on the west side of the UMass Amherst campus, near the main library and the Recreation Center

Job Summary

Commonwealth Honors College (CHC) Advisor's primary responsibility will be to provide comprehensive individual and group advising services to undergraduate students in CHC. The Academic Advisor will collaborate with administrators & staff to provide outreach, advising programs and services, to create an inclusive environment and enhance student success. They will participate in the development and execution of advising programs such as 1styear and sophomore group advising sessions, evening hours and New Student Orientation. Additionally, they will participate in college-wide efforts to provide outreach and support to external transfer and on-campus transfer students. The Academic Advisor will use a holistic approach to meet the individual needs of diverse students in an effort to increase student persistence and retention.

Essential Functions

  • Provide holistic advising to CHC students regarding fulfillment of CHC and University requirements, academic regulations and policies, and resolution of academic challenges. Motivate students to understand the importance of undergraduate research and engage students in the planning process so that their completion of an Honors Thesis or Portfolio can help them reach them reach academic and professional goals.

  • Collaborate with CHC advising team to develop and implement advising programs that will provide essential information to students as they navigate pursuing honors education on a large campus. Actively participate in the planning and delivery of New Student Orientation, CHC’s Evening Hours, Group Advising Sessions for First-years and Sophomores and other programs.

  • Advise prospective transfer students and current students interested in applying to CHC to help them understand the curriculum options and requirements. Participate in the application process and orientating of on-campus students.

  • Work proactively to ensure that students are making progress towards honors course completion and grade performance to facilitate graduation clearance. Work closely with students who are struggling by providing targeted referrals and follow-up to ensure student success. Collaborate with University colleagues to provide timely information about support services. Collaborate with Residence Life staff to provide support around curricular issues for all CHC students, as relevant.

  • Participate in professional development opportunities to keep abreast of new trends in academic advising and student success. Actively collaborate with advising network on campus in order to stay current on cross-functional knowledge about advising, school/college updates and student support centers at UMass. Keep technological skills up to date to be able to utilize university systems to their fullest capacity and/or be prepared to learn new systems.

    Other Functions

  • Understands responsibilities with respect to FERPA, Title IX, Clery and other compliance requirements.

  • Participate in planning and/or oversight for the Peer Advising Program.

  • Demonstrates capacity, skill and willingness to engage students and contribute to student success.

  • Contribute toward creative a positive and respectful workplace defined by personal competence

  • Understand and contribute to the implementation of college and institutional goals for achieving a respectful, equitable and inclusive environment

  • Perform related duties as assigned or required to meet Department, college and University goals

  • Work with the Advising team to provide training and/or support to new professional staff, grad students or peer advising assistants. Represent CHC at University wide and CHC events, as needed

    Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s Degree in Education, Counseling or related fields and three years’ experience in academic advising in higher education

  • Strong interpersonal skills with the ability to collaborate and interact effectively with faculty, staff, students, administrators and the public in a friendly and professional manner. Ability to establish a rapport, maintain harmonious working relationships. Ability and willingness to work empathetically with a diverse student population.

  • Strong written and verbal skills. Ability to write concisely, express thoughts clearly and develop ideas in a logical sequence.

  • Independent initiative. Must have the ability to stay on task and work productively with minimum amount of supervision or guidance. The willingness to take on a variety of tasks related to the successful operation of the Advising Center. The ability to adapt and work effectively as the college grows.

  • Strong organizational skills and attention to detail with the ability to complete assignment in a timely manner, balancing the demands of concurrent and potentially competing projects

  • Success in working with underrepresented students, first generation college students, low income, and non-traditional students

  • Demonstrated computer skills, including ability to use Word, Excel, Access. Familiarity with calendar software, website software, virtual meeting platforms, and social media.

  • Ability to exercise sound judgement and discretion in handling confidential information. Ability to understand, explain, and apply policies and procedures.

  • Understanding of and ability to apply current principles of “whole student” academic advising.

    Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master’s Degree in Higher Education, Student Development, or related fields and one-year experience (or two years part-time) in academic advising in higher education.

  • Demonstrated knowledge of student leadership, experience working with student leaders. Experience teaching and curriculum planning.

  • Training in social justice and/or understanding of Inclusive Excellence.

  • Experience guiding student through the process of engaging in undergraduate research

    Physical Demands/Working Conditions

Typical office environment

Work Schedule

M-F 8:30 am - 5:00 pm, occasional nights and weekends

Salary Information

Level 26

PSU Salary Ranges (

Special Instructions to Applicants

Please submit your application online and include a cover letter, resume, and a diversity statement (please see details below) and names of three professional references. Search will remain open until a suitable candidate pool has been identified.

As part of a commitment to their own multicultural community, CHC seeks an individual with a demonstrated commitment to diversity and one who will understand and embrace university initiatives and aspirations. Candidates will need to submit a Statement of Contribution to Diversity, Equity, and Inclusion (as stated above). The Diversity Statement should identify past experiences and future goals. These contributions may result from lived experiences, scholarship, and/or mentoring, teaching, and outreach activities. (

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Nov 4 2021 Eastern Daylight Time

Applications close: