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University of Massachusetts Amherst Admissions Counselor/Assistant Director - International Admissions (Hybrid Opportunity) in Amherst, Massachusetts

Admissions Counselor/Assistant Director - International Admissions (Hybrid Opportunity)

Apply now (https://secure.dc4.pageuppeople.com/apply/822/gateway/default.aspx?c=apply&lJobID=518100&lJobSourceTypeID=801&sLanguage=en-us) Job no: 518100

Work type: Staff Full Time

Location: UMass Amherst

Department:Enrollment Management Ops

Union:PSU

Categories: Admissions/Enrollment/Student Recruitment

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The office of Enrollment Management is recruiting candidates for the roles of Admissions Counselor and Assistant Director for the International Admissions team. The successful candidate(s) will be placed into the position(s) for which they are most qualified.

Admissions Counselor

The Admissions Counselor participates in planning, administering and implementing strategies to increase undergraduate international student recruitment, selection and yield enterprise to meet institutional undergraduate admission and enrollment goals for specific regions of the world.

Assistant Director

This position will plan, administer and implement strategies to increase undergraduate international student recruitment, selection and yield enterprise to meet institutional undergraduate admission and enrollment goals.

Essential Functions

  • Plans and conducts in-person and virtual recruitment travel following university and office travel policies. Represents UMass Amherst by visiting high schools, community-based organizations, and college and career fairs. Conducts large and small group presentations. Tracks fiscal expenditures to maintain budget targets. Manages and orders publications needed for specific travel regions.

  • Serves as an active member of application review team(s), which are responsible for meeting admission goals for individual academic schools, colleges, and departments.

  • Makes admission decision recommendations on student applicants who clearly meet University admission review criteria and applicants who clearly do not meet admission criteria. Analyzes, makes recommendations, and participates in the decision-making process on candidates whose applications need further review.

  • Provides basic immigration information to student visa holders.

  • Collaborates with both external and internal partners to help international students access and utilize important campus services during their matriculation process.

  • Represents UMass Amherst at formal on- and off-campus recruitment and yield information sessions and events. Conveys key international admissions policies, procedures, and institutional messages to the public, prospective international applicants and families to demonstrate how UMass Amherst can meet their academic and career goals.

  • Communicates with prospective international students, school and community organization counselors, and parents. Serves in a public relations and information role by analyzing individual circumstances, answering questions, researching and solving problems by determining the most appropriate course of action. Provides detailed information on a variety of subjects, including but not limited to admission, academics, financial aid, student life, and residential life.

  • Works collaboratively with admissions colleagues, enrollment division staff, and personnel from other departments within the university on internal special and/or standing teams and/or committees.

Admissions Counselor has the following additional responsibilities:

  • Participates in the implementation of a recruitment plan for a region (i.e. the Middle East, Southeast Asia, South America). Assists with the execution of country-specific recruitment activities and events in collaboration with other international admissions staff and University partners.

  • Participates in plans to achieve the goal of increasing applications and enrollment of international students. Collaborates with colleague to implement strategies to aid the University in creating and maintaining a diverse community.

Assistant Director has the following additional responsibilities:

  • Manages the implementation of a recruitment plan for a region (i.e. the Middle East, Southeast Asia, South America). This includes executing country-specific recruitment activities and events in collaboration with other first-year admissions staff and university partners.

  • Develops and implements a plan to achieve the goal of increasing applications and enrollment of international students. Uses data to research, investigate, and monitor trends to develop a comprehensive communication and recruitment plan. Develops and implements strategies to aid the University in creating and maintaining a diverse community.

  • Develops and presents a budget for a specific region to plan, execute and evaluate events for application and yield growth. Tracks activities, evaluates results and creates specific reports for senior leadership.

  • Reads first-year applications for international students, and determines admissions eligibility by evaluating academic and non-academic credentials based on established criteria.

  • Analyzes, makes recommendations, and participates in the decision-making for meeting admission goals for individual academic schools, colleges, and departments.

  • Participates with the Director of International Admissions in activities for entering international students.

  • Develops and implements first-year international recruitment and enrollment initiative that help meet the strategic recruitment and enrollment goals of the university.

  • Helps identify long-term recruiting goals, strategies, and innovative ways to recruit international students.

  • Acts as a project/program manager, under the direction of the Director of International Admissions, on medium- to large-sized projects/programs by establishing and executing project plans, timelines, tasks and objectives to support the assigned project/program.

    Other Functions

  • Reads domestic and transfer application for admission when necessary.

  • Keeps abreast of pertinent developments at the University, in higher education, and in the field of professional admission work.

  • Performs other related duties as assigned.

Admissions Counselor additional other functions:

  • Participates in supervision of student staff as directed.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree.

  • Ability to read, analyze, and make admissions decisions.

  • Demonstrated understanding of and commitment to the undergraduate experience at a major research university.

  • Excellent interpersonal skills, including the ability to communicate effectively with high school students, their families and college counselors in a variety of settings, to speak and write clearly and persuasively and to interact with people from diverse backgrounds. Must be sensitive to multicultural and socioeconomic issues.

  • Excellent problem-solving skills.

  • Demonstrated proficiency with technologies such as Microsoft Office Suite, Zoom, Teams, and other similar technologies.

  • Knowledge of relevant technology to make presentations, analyze data, etc.

  • Ability to work independently and as part of a team, to prioritize, and to achieve goals and objectives while managing multiple concurrent priorities.

  • Valid driver’s license and proof of insurability.

  • Ability to obtain a university credit card.

Assistant Director has the following additional minimum qualifications:

  • One (1) year of professional experience as an international admissions counselor/recruiter.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Assistant Director has the following preferred qualifications:

  • Bilingual ability.

  • Familiar with education systems outside the U.S.

  • Previous experience with customer relations management systems.

  • Valid driver’s license.

    Physical Demands/Working Conditions

  • Typical office environment.

    Work Schedule

  • Monday – Friday 8:30 am to 5:00 pm.

  • Required to work some evenings and weekends.

  • Required to travel internationally and domestically up to 10 weeks per year.

  • This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee’s work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.

    Salary Information

Admissions Counselor:Level 25

Assistant Director:Level 26

PSU Hiring Ranges (https://www.umass.edu/hr/documents/exempt-hiring-ranges)

Special Instructions to Applicants

Along with the application, please submit a resume, cover letter and contact information for three (3) professional references. The search will remain open until filled.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Mar 6 2023 Eastern Standard Time

Applications close:

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