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University of Massachusetts Amherst Assistant Director of Operations - Development Office - Engineering in Amherst, Massachusetts

Assistant Director of Operations - Development Office - Engineering

Apply now ( Job no: 508966

Work type: Staff Full Time

Location: UMass Amherst

Department:Dean - Engineering


Categories: Professional Staff Union (PSU), Program Administration

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The Assistant Director of Operations for Development in the College of Engineering reports to the Assistant Dean of Development and collaborates with the Dean and development team to provide strategic vision, management, and assessment of Engineering Development and Alumni Engagement operations.

Essential Functions

  • Oversee data management, analytics, and adherence to metrics. Partner with the Dean and Assistant Dean of Development, as well as central Advancement to research data and manage the strategic planning process for Engineering Development, including forecasting and ROI evaluation. Evaluate giving trends and timing to facilitate donor engagement, cultivation and solicitation.

  • Coordinate the Development budgeting process, providing financial forecasting and management. Build and run complex reports from development databases and analyze alumni data for reporting and presentation purposes.

  • Serve as primary liaison with Engineering Finance office and central Advancement on gifts processing, gift agreements, endowment and budget. Problem-solve donor relationship or gift concerns. Coordinate with central Advancement to manage the Engineering response/follow-up for the university-wide endowment compliance audit, and track and ensure appropriate donor fund usage.

  • Create donor briefing reports to prepare the dean and other university leaders for meetings with donors and prospects.

  • Implement process improvement systems and policies. Initiate, manage and direct program assessment projects to enhance outcomes of Development initiatives or strategic events.

  • Perform administrative tasks as required for the position, including, serving as point of contact for development related inquiries, scheduling and organizing development team meetings and retreats.

  • Supervise interns, student workers, or other temporary employees providing administrative office support.

    Other Functions

Perform related duties as assigned or required to meet department and university goals and objectives.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree and 5 years of data analysis, program assessment, or related experience.

  • Excellent ability to lead projects and functional groups to accomplish goals.

  • Excellent written and verbal communication skills with the ability to edit or produce sophisticated and effective reports, spreadsheets, correspondence, and other communications relevant to the position. Superb attention to detail.

  • Ability to develop and manage budgets in accordance with best practices, applicable laws and university policies.

  • Excellent interpersonal communication skills including the ability to interact effectively and create and maintain harmonious relationships with a diverse population of external clients, staff, faculty, students and off-campus constituents. Collaborative work style.

  • Ability to maintain strict confidentiality of office records and research.

  • Ability to work effectively under pressure and varying situations with a high degree of independence and initiative, competent judgment and discretion.

  • Advanced computer usage skills, including Microsoft suite of software, Google documents, and word processing.

  • Excellent ability to quickly learn and utilize development/alumni and financial information systems.

  • Ability to carry out assignments in a timely manner, balancing the demands of concurrent and potentially competing projects.

  • Advanced organizational and problem-solving skills.

    Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Broad understanding of higher education development principles and administration.

  • Master’s degree in a related field.

    Physical Demands/Working Conditions

Typical office environment.

Work Schedule

  • Monday – Friday, 8:30 am - 5:00 pm.

  • Required to work occasional evenings and weekends as needed.

    Salary Information

Level 26

PSU Salary Ranges (

Special Instructions to Applicants

Please apply online and provide cover letter, resume, and contact information for three professional references. Please apply by July 9, 2021 in order to ensure priority consideration. Search may remain open until a suitable candidate pool has been identified.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Jun 25 2021 Eastern Daylight Time

Applications close: