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University of Massachusetts Amherst Career Development Coach - Chase Career Center, Office of Career Success (Hybrid Opportunity) in Amherst, Massachusetts

Career Development Coach - Chase Career Center, Office of Career Success (Hybrid Opportunity)

Apply now ( Job no: 516731

Work type: Staff Full Time

Location: UMass Amherst

Department:Dean - Isenberg School


Categories: Career Services, Isenberg School of Management

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Reporting to the Director of Undergraduate Career Services, the Career Development Coach will apply industry-specific knowledge in performing career advising and placement duties with Isenberg School of Management students in order to further student career and professional development outcomes. The primary focus will be on students seeking professional-level internships and/or permanent placement career outcomes in a wide variety of corporate or non-profit organizations.

Essential Functions

  • Advise students, in one-on-one meetings, workshops or small group settings, on conducting focused career searches. Develop learning tools which support student learning.

  • Maintain and distribute information regarding current employer placement opportunities.

  • Research key industry hiring trends and opportunities affecting business school students and provide information to students, and upon request, to faculty and administration.

  • Support student preparation for job search by reviewing student resumes, conducting practice interviews, and providing guidance to students which helps them target potential employers by industry.

  • Facilitate individual career development skills including self-assessment, business correspondence, professional networking, business etiquette, interviewing, negotiations, and other professional skills.

  • Counsel students to develop, refine and implement an appropriate and realistic job search strategy for different industry segments.

  • Participate in and support the coordination of Chase Career Center programs, workshops, job search advising activities, and school-wide events.

Other Functions

  • Attends meetings on and off campus with internal and external stakeholders.

  • Administratively supports creation and maintenance of Career Services forms, collateral and instructional materials as needed.

  • Supports Assistant Directors as needed and performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s Degree and two (2) years of related professional experience in a business discipline (e.g. accounting, operations, marketing, finance, human resources) or in higher education services.

  • Demonstrated ability to develop and maintain positive and engaging working relationships with students, representatives of business and government, faculty, alumni, and senior corporate executives.

  • Evidence of a clear understanding of, and a commitment to cultural, social, economic, and ethnic diversity.

  • Excellent verbal and written skills.

  • Strong organizational skills, including the ability to independently prioritize work and handle multiple tasks. Ability to maintain accurate and detailed records.

  • Ability to participate in team projects as assigned.

  • Ability and willingness to attend meetings both on and off campus; with, or without groups of students.

  • Computer literacy, proficiency with contemporary software programs.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master’s degree or MBA.

  • Experience in conducting small group and/or one-on-one presentations.

Physical Demands/Working Conditions

  • Typical office environment.

Work Schedule

  • Monday – Friday, 8:30 am - 5:00 pm.

  • Required to work occasional weekends and evening hours.

  • This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee’s work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.

Salary Information

Level 25

PSU Hiring Ranges (

Special Instructions to Applicants

Along with the application, please submit a resume, cover letter and contact information for three (3) professional references. The search will remain open until filled.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Nov 10 2022 Eastern Standard Time

Applications close: