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University of Massachusetts Amherst Program Coordinator I - Instructional Technology Specialist in Amherst, Massachusetts

Program Coordinator I - Instructional Technology Specialist

Apply now ( Job no: 510617

Work type: Staff Full Time

Location: UMass Amherst

Department:UMass Trans Ctr


Categories: Administrative/Office Support, College of Engineering

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The Program Coordinator - Instructional Technology Specialist will work with a dedicated group of professionals to apply instructional design, creative and technical skills to develop video-based online training, including web-based, blended, webinars, and other virtual approaches. Work with subject matter experts to develop training tools and resources, including job aids, presentations, handouts, and other needs. Coordinate training, events and conferences to support transportation industry training and outreach efforts.

Essential Functions

  • Produce and edit online, blended, and micro-training video content

  • Manage an LMS platform, hosting online training components

  • Supervise and host in-person adult training events – within Massachusetts, but outside of the UMass Amherst campus

  • Coordinate the development of training projects and associated job aids and class materials

  • Research appropriate technical information in response to inquiries and requests

  • Assist in the creation of marketing and promotional materials

  • Work with University faculty and other personnel, consultants, and grant sponsors to coordinate outreach projects

  • Assist in the preparation of monthly, quarterly and annual reports

  • Communicate with sponsors for approvals and overall coordination

  • Determine priorities and schedule outreach activities accordingly

  • Evaluate training effectiveness and report results

  • Monitor fees, billings, and invoices

  • Engage in activities that will help the Center grow

  • Update, expand, and maintain a customer database

  • Attend sponsor meetings and other meetings

  • Operate a motor vehicle to travel to work sites

  • Make recommendations regarding future activities

    Other Functions

  • Perform other duties as assigned

    Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Experience with adult education, instructional design methods, or other training development strategies

  • Proficiency with a variety of personal computer software, including but not limited to: Adobe PremierePro video software, spreadsheets, word processing and database management

  • Experience with online training development methods and tools, including recording technology and Adobe editing software

  • Ability to understand and synthesize data to create infographics, job aids, and other design applications

  • Ability to travel within the Commonwealth and to host events

  • Ability to work independently to organize concurrent diverse activities with minimal supervision

  • Capable of excellent written and verbal communication skills

  • Ability to work in a team environment

  • Ability to plan and schedule training projects

    Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Bachelor’s degree in engineering, regional planning, education, or other related field of study is highly preferred

Physical Demands/Working Conditions

Typical office environment

Additional Details

A valid driver’s license required

Work Schedule

37.5 hours per week

Salary Information

Grade 17

Special Instructions to Applicants

Please submit your application online and include a resume, cover letter and contact information for three professional references.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Nov 4 2021 Eastern Daylight Time

Applications close: