University of Massachusetts Amherst Program Director Student Bridges (On-Campus Search Only) in Amherst, Massachusetts

Program Director Student Bridges (On-Campus Search Only)

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Job no: 496875

Work type: Staff Full Time

Location: UMass Amherst

Department: AISP Administration

Union: PSU

Categories: Administrative/Office Support

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Under general direction, this position provides program and operational leadership and oversight for the Student Bridges Program. Primary focus areas for this position include designing the course syllabus, planning and teaching two service learning seminars; providing leadership for outcomes-based programs and services; supporting training and supervision of student staff; serving as primary liaison to Student Bridges Faculty Advisor, community partners/agencies and campus partners; supporting strategic goals for student success and the student experience; and, ensuring Student Bridges resources are allocated to their best and most effective use. This position reports to the Assistant Vice Chancellor for Advocacy, Inclusion and Support Programs (AISP) and is relied upon as a key leader in the AISP cluster.

Essential Functions

  • Provide direction and leadership for outcomes-based programs and services supporting student success and the student experience; includes defining and operationalizing department priorities and corresponding allocations of financial, staff and space resources to ensure successful completion of goals.

  • Design course syllabus, plan and teach two service learning seminars. Evaluate and document class sessions, student experience and learning in the classroom. Ensure student’s community service learning placements. Attend meetings with community partner sites.

  • Build and sustain a positive and effective staff able individually and collectively to consistently meet or exceed programmatic goals and objectives. Establish and sustain a culture of data-informed and consensus-led decision making.

  • Ensure Student Bridges staff members and volunteers are properly trained and supervised; and, that they are provided appropriate evaluations of job performance.

  • Implement assessment efforts that measure the impacts and effectiveness of this program. Use assessment results to inform future program emphases.

  • Prepare reports summarizing the scope and impact of Student Bridges programs and services. Implement and utilize ongoing assessment strategies to evaluate and inform Student Bridges programs and services. Provide reports and necessary programmatic information to Student Government Association (SGA) to support annual funding request.

  • Required to work some nights and some weekends.

Other Functions

  • Perform related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.

  • Understand responsibilities with respect to Title IX, Clery and other compliance requirements

  • Demonstrate capacity, skill and willingness to engage students and contribute to student success.

  • Work collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life

  • Understand responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.

  • Contribute toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.

  • Understand and contribute to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.

  • Use access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercise care to prevent unnecessary disclosure to others.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master's degree in Higher Education Administration, Social Justice, Sociology or related field plus three (3) years of related work experience with demonstrated progression of greater responsibility in providing academic, developmental and related programs and services for multicultural and otherwise diverse student populations in a university setting.

  • Contemporary knowledge of theory and best practices related to promoting, establishing and sustaining positive, inclusive communities.

  • Proven ability to design, plan, teach and evaluate community service learning course.

  • Highly cultivated cultural competency, coupled with demonstrated ability to effectively relate to and support diverse, underrepresented and/or underserved populations.

  • Contemporary knowledge and understanding of issues and corresponding effective intervention strategies impacting underrepresented and underserved college student populations.

  • Superior intercultural communication skills.

  • Demonstrated ability to lead, organize and manage concurrent priorities and projects; and using assessment strategies to evaluate program and services effectiveness.

  • Ability to collaborate with community partners and agencies

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Doctoral/terminal degree in Higher Education, Administration, Social Justice, Sociology or related field with one (1) year of related work experience with demonstrated progression of greater responsibility in providing academic, developmental and related programs and services for multicultural and otherwise diverse student populations in a university setting.

Physical Demands/Working Conditions

Driver’s license required for travel to work-related sites.

Additional Details

  • Financial responsibilities are for amounts between $101-250K in revenue operations:

  • Ensure accuracy of recorded data through the use of analytical reports and reconciliations.

  • Utilize financial databases and systems to manipulate and analyze financial data for internal and external reporting and decision making.

  • Develop and implement short-term and long-term funding options for strategic plans and ongoing operations.

  • Budget responsibilities are for amounts between $101-250K in revenue operations:

  • Develop budget to include forecasting; monitor and report variances/problems and recommend solutions.

  • Has signature authority to implement solutions and release funds. Accepts an institutional responsibility for the university funds assigned.

Work Schedule

M-F, 37.5 hours per week

Salary Information

PROFESSIONAL STAFF SALARY ADMINISTRATION PROGRAM POSITION LEVEL 27

Please view the hiring salary range at: http://www.umass.edu/humres/sites/default/files/2015 PSU Salary Schedule.pdf for this 52 week position, 37.5 hours per week, plus benefits.

Special Instructions to Applicants

Application instructions:

The posting is internal only to on campus applicants. On campus applicants are defined as Amherst campus non-student employees.

Please click the “Apply Now” button above to start your application.

Please submit your cover letter, resume, and contact information for three professional references.

Applicants should apply by the deadline of 12-27-2018 in order to ensure consideration.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Dec 7 2018 Eastern Standard Time

Applications close: