Massachusetts Education Jobs

MassHire JobQuest Logo

Job Information

University of Massachusetts Amherst Study Abroad Advisor in Amherst, Massachusetts

Study Abroad Advisor

Apply now ( Job no: 520172

Work type: Staff Full Time

Location: UMass Amherst

Department:International Programs


Categories: Administrative & Office Support, Academic Advising & Learning Resources

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

TheStudy Abroad Advisorprovides administrative and operational support for all aspects of study abroad and exchange programs within the assigned portfolio. The position works with students, faculty and staff from assigned academic departments to provide international education opportunities and, as needed, develop new international education programs.

Essential Functions

  • Advises prospective students and oversees the selection process. Works collaboratively with other professional staff to deliver pre-departure orientations and re-entry advising; monitors transfer of credit and financial aid problems.

  • Maintains regular communication with students, parents and families, and other relevant stakeholders, throughout the cycle of a student’s engagement with the International Programs Office.

  • Provides pre-departure support, including assistance with application requirements, visa procurement, and other elements involved in preparing for a study abroad program.

  • Serves as primary point of contact for programs within assigned portfolio. Conducts site visits, as appropriate and required.

  • In coordination with the Director of Education Abroad and the Director of International Health, Safety and Security, monitors health and safety issues in target regions and provides support for emergency response and crisis management, as required.

  • Manages UMass Amherst international programs for assigned departments. Conducts faculty outreach and enhances program publicity. Performs need assessments and advises the Director of Education Abroad on program structure, curriculum, budgets, application procedures, student services, etc.

  • Develops budget, performs database and record maintenance, monitors exchange balances, and assists target departments with student advisement and recruitment.

  • Coordinates visits to UMass from partner institutions’ administrators and faculty.

  • Collaborates with other professional staff in the unit to support strategic goals such as curriculum integration; diversity, equity and inclusion objectives; STEM initiatives; program and outcomes-based assessments, and the development of global learning curricula.

    Other Functions

  • As needed, supervises graduate interns, project assistants, and undergraduate employees

  • Performs other duties as assigned

    Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree

  • 3 years of experience working in international higher education

  • Experience living, studying, or working outside the United States

  • Familiarity with higher education systems, international education, and study abroad in the U.S.

  • Willingness to travel internationally, at least, 1-2 times per year; domestically, at least, 1-2 times per year

  • Excellent oral, written, and presentation skills

  • Experience with program development, budget planning and management, and marketing

  • Proficiency with computer technology, including email, collaborative work platforms, and computer software standard to the study abroad industry

    Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master’s Degree, preferably in International Studies, Area Studies, or Higher Education

  • Previous education experience with administration, program design, and/or learning/outcomes assessment

    Physical Demands/Working Conditions

  • Typical office environment

    Supervision Received

  • This position reports to the Director of Education Abroad

    Additional Details

  • URL:

    Work Schedule

  • Monday - Friday, 8:30 am - 4:30 pm

  • Required to work some evenings and weekends

  • Occasional international and domestic travel required

    Salary Information

Level 26

PSU Salary Ranges (

Special Instructions to Applicants

Search will remain open until position is filled. To apply, please provide a letter of application and resume.

On-Campus applications are defined as Amherst Campus non-student employees.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Aug 8 2023 Eastern Daylight Time

Applications close: