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University of Massachusetts Amherst Undergraduate Academic Advisor in Amherst, Massachusetts

Undergraduate Academic Advisor

Apply nowJob no:504751

Work type:Staff Full Time

Location:UMass Amherst

Department:Public Health


Categories:Academic Advising & Learning Resources, Professional Staff Union (PSU)

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Under the direct supervision of the Director of Undergraduate Public Health Program, this professional advisor position will perform standard advising tasks of the Department of Public Health. The Advisor will communicate on several levels from students and parents to faculty and administrators. The Advisor will oversee activities of the Public Health Club, course override management for undergraduate classes, internship placements, and other activities as assigned that pertain to undergraduate student affairs.

Essential Functions

  • Advise students regarding Department and University academic regulations, requirements, and guidelines. Interpret college and university requirements as applicable. Refers problems and questions to the Director of Undergraduate Programs.

  • Conduct one-on-one and group advising sessions regarding critical advising periods (Add/Drop, Pre-Reg, study abroad, and graduation).

  • Provide advising regarding: Public Health courses, opportunities, resources, events and sub-programs.

  • Review records of students in academic jeopardy and make recommendations regarding reinstatement. Meet with students who are at academic risk or returning from academic suspension and dismissal and develop action plans as needed.

  • Provide guidance and advice to students having unusually difficult academic problems. Advise students in emergency situations and refer to other University agencies (Ombudsperson, Dean of Students) as appropriate.

  • Maintain records of confidential advising sessions regarding academic progress to ensure advising continuity and to facilitate graduation clearance.

  • Respond to inquiries from students (current, incoming, potential, and transfer) regarding college requirements and exceptions

  • Coordinate recruitment activities with the New Student Orientation Program, Fall orientation, and other events such as Majors Fair and Spring Open Houses

  • Work with Student Public Health Club in the development of college events such as Alumni presentations, career networking functions, and graduate school information sessions.

  • Develop a relationship with various offices on campus including, but not limited to Undergraduate registrar, new student orientation, disability services, mental health, learning resource Center, Campus Career Services, Ombudsperson, International Programs Office, Five College Interchange, Residential Academic Programs, Student Athlete Academic Services, etc.

  • Review files and utilize our degree audit system to prepare students for graduation.

  • Communicate (phone, email, post) with occasional coordination or Co-Coordination of events or programs, (e.g., an event like the Majors Fair).

  • Assist in the preparation of written advising materials by developing the procedures and checklists necessary to complete a student’s initial entry into program. Write and review recruitment materials and other written documents for prospective and current students.

  • Assist with training and supervision of Peer Advisors in the fall and spring semesters.

Other Functions

  • Perform related duties as assigned or required to meet Department, Executive Area/Division and University goals and objectives.

  • Understand responsibilities with respect to Title IX, Clery and other compliance requirements.

  • Demonstrate capacity, skill and willingness to engage students and contribute to student success.

  • Work collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life.

Minimum Qualifications(Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree in Public Health Sciences or related field.

  • 1 year of experience in academic advising in Higher Ed or Student Services.

  • Excellent oral and written communication skills.

  • Strong organizational and interpersonal skills.

  • Intermediate level computer proficiency. Ability to create and maintain organized systems for data/record management; strong administrative skills.

  • Able to take initiative and work independently and collaboratively with various university personnel.

  • Able to manage varied client needs.

  • Understanding of student development and commitment to a “whole student” approach to advising.

  • Ability to work individually on self-directed assignments, with minimum supervision, and collaboratively in groups.

Preferred Qualifications(Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Professional experience in the areas of academic advising, student development, or counseling.

  • Experience serving a large, culturally-diverse population.

Physical Demands/Working Conditions

Typical office environment.

Work Schedule

  • Monday – Friday, 37.5/hours per week.

  • Required to work some nights and weekends.

Salary Information

Level 25

PSU Salary Ranges

Special Instructions to Applicants

Review of applications will begin onFebruary 28, 2020and will continue until position is filled. Applications should be submitted by this date to ensure full consideration. Anticipated start date is March 15, 2020. Application materials required are a cover letter, resume and the names and contact information for three professional references.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised:Feb 7 2020Eastern Standard Time

Applications close: