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Oracle Class of Sales Engineering Onboarding Lead in Bedford, Massachusetts

The Instructional Designer will produce the courseware to support the training programs defined by Program Managers. This includes conducting needs assessments to identify strategically aligned learning and development initiatives, designing and developing training courseware in a variety of delivery modes (e.g., instructor led training, self-paced training, virtual, blended), managing external vendors to collaborate in content creation, as well as providing input on measures regarding business impact and effectiveness of deployed learning solutions.

Creates courseware design, development, and deployment strategy for world class blended learning programs that are experiential, drive behavior change and increase performance within our global Sales business units. Develop learning curricula that align with learning and performance strategies. Manages the design and execution of junior staff creating courseware. Build and maintain valued relationship with key internal and external stakeholders. Develop assessment approaches that conform to global accreditation strategies and processes. Evaluate the business impact of learning programs through use of learning and performance metrics.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Recognized as a subject-matter expert within Oracle. Typically 8 plus years relevant experience in Sales and Sales Enablement plus knowledge in the Applications, Technology or Hardware sectors is needed. Coaching and Project Management experience across a variety of delivery mediums. Deep experience designing and developing learning programs across delivery mediums (mobile learning, e-learning, virtual learning, live simulation, and live classroom). Proficient in establishing learning and performance metrics and measurements (ROI & Benchmarking). Strong in building relationships and maintaining relationships. Experience in analyzing business needs and selling value to customers. Previous project/program management experience. Experience delivering facilitation, training, coaching and/or development of learning programs. Self starter with high energy, drive, enthusiasm, initiative, and commitment. Excellent communication, facilitation and persuasive skills, both written and verbal. Ability to build strong relationships and navigate through senior stakeholder discussions. Experience leveraging standard eLearning tools and web-based meeting tools. Team player. Leadership skills. Business travel of up to 30 percent annually may be expected of this position. Knowledge of Instructional design authoring tools preferred. Fluency in English, working knowledge of other languages is an asset. Bachelors Degree or equivalent experience.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

We are looking for an experienced solution engineer professional who is passionate about sales consultancy and successfully leverages this experience to create a global on-boarding standard for the Solution Engineer role. Ideally, you will have 10 years of experience in sales consultancy and have a strong understanding of business needs and KPIs as well as the sales cycle, including questioning techniques, solution development and demonstration best practices. You will also have demonstrative learning development and leadership experience with strong stakeholder management, a consultative approach and a good understanding of the process and requirements of the sales consultant role within a sales team. Excellent prioritization and project management skills are required.

You will be working with the global Solution Engineer leadership team to assess and understand the performance objectives to enable Solution Engineer job readiness in order to create an on-boarding path that will rapidly enable people in the role to be proficient in the tools, processes, skills and product knowledge they need to be role-ready.

The role is highly collaborative and will include partnering with SE leadership and the OSPA regional performance partners to understand the business requirements. You will also collaborate with the global program leads to be able to integrate all these aspects into an on-boarding path.

There will be travel involved with both domestic and international assignments (approximately 20%).

Key Qualifications

  • Experience in sales consultancy, managing, interacting and influencing senior level stakeholders

  • Consultative approach to identifying, assessing and prioritizing requirements

  • Strong communication (written and verbal), presentation and facilitation skills

  • Flexibility, agility and problem solving skills to operate in a dynamic environment

  • 10 years professional sales consultancy experience/learning & development

  • Understanding of tools and methodologies in practice

  • Experience working with Instructional Designers and Developers

Key Responsibilities

  • Build and maintain an on-boarding path for the SE role that aligns the business needs and internal OSPA programs to ensure the global community is role-ready more rapidly

  • Engage and manage relationship with key stakeholders from global leadership by providing a platform for their input through a steering board on the creation and evolution of the on-boarding path for the role

  • Understand business requirements and KPIs and be able to transform and create an on-boarding strategy that effectively supports the metrics through gap and impact analysis

  • Work with internal OSPA groups to align, plan and execute delivery of the plan

  • Will be actively involved in the creation and updating of the training programs leveraging the expertise in the role and the business input from key stakeholders

  • Lead a global community for the SE role that will encompass business stakeholders and regional partners

  • Link competencies and proficiency levels to curriculum and OSPA badging; defining what great looks like for the role through documented best practice and benchmarking

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What is the gig?

The SE on-boarding leader will be responsible for creating an on-boarding path for the community that encompasses aspects of the role required to quickly be role-ready. This means starting from the hiring of a new SE in order to accelerate the time to reach performance objectives for job readiness.

The on-boarding leader needs to understand the basic requirements for the different knowledge pillars. These pillars will be the tools & processes and the soft skills that are necessary to enable individuals to be role-ready.

In order to understand the learning needs for the SE, the on-boarding leader will facilitate discussion with global sales leadership to understand the specific requirements and business priorities from the regions, translating this into an on-boarding path that successfully addresses them. Will maintain a cadence of the discussion to continuously update and improve this learning path, evolving the model and presenting the results and actions that have been achieved. A key activity for this role will be to work with the global program leads to leverage and ensure that the OSPA learning portfolio reflects business needs, and that the path created effectively maximizes utilization of internal resources and learning programs.

This will be a leading contributor individually and as a team member, that will provide direction to Instructional Designers and Developers on learning path requirements. Work is complex, involving the application of advanced technical/business skills in area of specialization. The role should be recognized as a subject-matter expert within Oracle requiring excellent presentation, communication and writing skills. Ability to multi-task and superior time-management skills. Ability to handle diverse groups of employees, including an international audience. Ability to establish credibility and create confidence quickly and easily. Excellent organizational skills, ability to effectively prioritize and strong attention to detail to meet deadlines. Excellent verbal and written communication skills: particularly on needs analysis, positioning and business justification. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. A/BS degree or equivalent, advanced degree highly desirable.

Job: *Training

Organization: *Oracle

Title: Class of Sales Engineering Onboarding Lead

Location: United States

Requisition ID: 20000FCG

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