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Oracle Retail Enablement / Training Designer in Bedford, Massachusetts

The Instructional Designer will produce the courseware to support the training programs defined by Program Managers. This includes conducting needs assessments to identify strategically aligned learning and development initiatives, designing and developing training courseware in a variety of delivery modes (e.g., instructor led training, self-paced training, virtual, blended), managing external vendors to collaborate in content creation, as well as providing input on measures regarding business impact and effectiveness of deployed learning solutions.

Creates courseware design, development, and deployment strategy for world class blended learning programs that are experiential, drive behavior change and increase performance within our global Sales business units. Develop learning curricula that align with learning and performance strategies. Manages the design and execution of junior staff creating courseware. Build and maintain valued relationship with key internal and external stakeholders. Develop assessment approaches that conform to global accreditation strategies and processes. Evaluate the business impact of learning programs through use of learning and performance metrics.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Recognized as a subject-matter expert within Oracle. Typically 8 plus years relevant experience in Sales and Sales Enablement plus knowledge in the Applications, Technology or Hardware sectors is needed. Coaching and Project Management experience across a variety of delivery mediums. Deep experience designing and developing learning programs across delivery mediums (mobile learning, e-learning, virtual learning, live simulation, and live classroom). Proficient in establishing learning and performance metrics and measurements (ROI & Benchmarking). Strong in building relationships and maintaining relationships. Experience in analyzing business needs and selling value to customers. Previous project/program management experience. Experience delivering facilitation, training, coaching and/or development of learning programs. Self starter with high energy, drive, enthusiasm, initiative, and commitment. Excellent communication, facilitation and persuasive skills, both written and verbal. Ability to build strong relationships and navigate through senior stakeholder discussions. Experience leveraging standard eLearning tools and web-based meeting tools. Team player. Leadership skills. Business travel of up to 30 percent annually may be expected of this position. Knowledge of Instructional design authoring tools preferred. Fluency in English, working knowledge of other languages is an asset. Bachelors Degree or equivalent experience.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

ORACLE CORPORATION

Retail Global Business Unit (RGBU) - Retail Enablement / Training Designer

The Retail Enablement Delivery Team works collaboratively across all Oracle Retail lines of business to define, develop and support sustainable training materials related to the enablement of our retail partners, customers and internal Oracle stakeholders. The enablement content is continuously updated and refined to provide timely education, competencies and skills needed for the Retail Applications.

The Retail Enablement Team responsibilities include:

  • Establishing standards for enablement methodology, delivery and measurement reporting

  • Partnering with RGBU Solution Development, Solution Management and other cross LOB SMEs to identify new content to support new updates for Oracle Retail Applications

  • Creating, supporting and delivering identified skill checks and assessments to re-enforce knowledge transfer

  • Continuously and pro-actively gathering feedback from partners, customers and internal Oracle stakeholders to refine, expand and evolve enablement content

  • Providing thought leadership on the evolution of enablement content and processes, including Cloud Adoption

Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, by collaborating with others.

Provides expertise and influence in the development of new content and processes, frequently operating at the leading edge of technology, including Cloud Services.

Recommends and justifies major changes to existing content, enablement services, and processes.

Ensures Oracle compliance standards are upheld.

Capabilities in the use of all standard Microsoft applications, in addition to key productivity tools including Camtasia, Captivate, and publishing software.

BS/MS degree or equivalent experience relevant to functional area. Five or more years of project management, education design or related experience needed. Basic HTML/CSS Selectors knowledge a plus.

Resource will have the following skills/capabilities:

  • Deep instructional design, content development and delivery

  • Strong Program and/or Project Management track record

  • Retail domain experience; implementation, deployment and/or end-user

  • Proven team building, networking and communication skills

  • Previous experience in Cloud Adoption in a SaaS company

  • HTML/CSS Selector knowledge a plus

Job: *Training

Organization: *Oracle

Title: *Retail Enablement / Training Designer *

Location: United States

Requisition ID: 21000105

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