Massachusetts Education Jobs

MassHire JobQuest Logo

Job Information

Suffolk University Academic Coach in Boston, Massachusetts

Academic Coach

Staff Exempt Boston, Massachusetts



The Academic Coach for Academic Success Programs serves as an instructor and coach for students on academic probation in the Academic Improvement Program (AIM), and/or students who are admitted through the SU Advantage Program or the INTO Pathway Program. The incumbent mentors and develops one or more Teaching Assistants. In addition, they work with the Academic Success Programs team on assessment and curriculum development for these programs. They also outreach to and support a caseload of students on extended academic probation, students placed on Early Alert through our early warning system and students who opt into coaching .


  • Co-facilitates 2 or 3 sections of the Academic Improvement Program (AIM) for students on probation each year.

  • Alternatively, teaches 1 or 2 sections of SU Advantage classes and/or INTO pathway classes, as needed.

  • Provides weekly or biweekly academic coaching to the students in these classes.

  • Mentors 1 or 2 Graduate or Undergraduate Teaching Assistants.

  • Serves as an academic coach for a caseload of probation students each semester.

  • Appointments will be in-person and via zoom. Incumbent will outreach to, schedule and meet these students on a weekly or biweekly basis, providing strategies for academic success and supporting students as they strive to place off academic probation.

  • Incumbent will also meet with “walk-ins” as needed and other students referred to the coaching team for support.

  • Collaborates with other campus partners in support of the students’ academic success, including but not limited to Deans of Students Office, Counseling Health & Wellness, Financial Aid, Academic Deans Offices, UG Academic Advising Center, CLAS Tutoring, Office of Disability Services, and the Center for International Education & Study Away.

  • Outreaches to and supports a caseload of students placed on Early Alert.

  • Supports Academic Success Programs team with assessment and curriculum development initiatives.

  • Participates in departmental, divisional, and institutional events and activities as the CLAS Coaching representative.


  • Master’s degree in education, psychology or a related field.

  • Excellent communication, interpersonal and time management skills.

  • Ability to work independently as well as part of a team.

  • Previous coaching/advising experience working with college level students needed.

  • Teaching/training experience a must.

  • Curriculum development experience a plus.

  • Strong technology and assessment skills required.

  • Social media experience a plus.

Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. As an affirmative action, equal opportunity employer, the University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.