Massachusetts Education Jobs

Academic Content & Technology Specialist

Staff Exempt Boston, Massachusetts

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Description

Provide administrative and technical support for College of Arts & Sciences (CAS) academic programs, online academic content, and CAS faculty committees. Reports to Associate Dean, Administration, Operations & Planning.

Primary Responsibilities:

Management of CAS Academic Catalog and Academic Website content

• Oversee annual revision of online CAS academic catalogs, including entering edits in CMS

• Serve as the point-person for all CAS academic web content, working with departmental CMS users to establish a cadence of regular updates and making edits directly as needed to ensure accuracy

• Advise CMS users on content best practices and trouble-shoot technical issues with them

• Edit and proofread academic content written by others for website

• Ensure that existing and new academic content is accurate, up-to-date, and appropriate for the web

• Liaise with the Office of Marketing and Communication on CAS website needs and support/contribute to updates completed by OMC team members dedicated to CAS

• Facilitate marketing material revisions with academic departments and the Office of Marketing and Communication to ensure accuracy and alignment with catalog and website.

  Administrative Support for CAS Faculty Governance Committees

• Provide administrative support for CAS Committees (scheduling and room booking; preparation of proposals and supporting materials; development of agendas; facilitate virtual meetings through Zoom)

• Serve as recorder for CAS Committees (Undergraduate Curriculum Committee, Graduate Curriculum Committee, Educational Policy Committee, Shared General Education Curriculum Committee); prepare agendas and post minutes

• Serve as recorder for CAS Faculty Assembly; prepare agendas and post minutes

  Support for CAS Academic Programs and Initiatives

• Coordinate Academic Program and Course Approval/Modification paperwork from start to finish through faculty governance process, including initial review of all submitted paperwork for accuracy and compliance with requirements

• Coordinate request and acceptance of proposals and syllabi for late starter, 1-2 credit courses, and winter sessions courses

• Manage initial review of Independent Studies in Workday Student

• Coordinate Program Review schedule and process

• Coordinate syllabus review process, maintenance and automation

• Coordinate Course Evaluation and Grade Distribution Data: assist with dashboard development and administration

• Maintain CAS Academic Programs Master List

• Maintain CAS Faculty Site (using appropriate technology platform)

• Assist with CAS events including Convocation, New Student Orientation, Faculty Retreat as needed

• Other administrative duties as assigned

  Support for Educational Technology & its use by CAS faculty and staff

• Serve as Workday Student “super user” for CAS: learn full functionality of system and provide faculty and staff support as needed

• Create updates for CAS’ in Workday Student as required for implementation and ongoing utilization, working collaboratively with and responsively to the Workday Student Project Team

• Serve as Canvas support for CAS faculty and staff, supplementing support by CTSE staff

• Provide Canvas backend support for syllabus collection and assessment

• Create and maintain Canvas courses to support non-course use of Canvas in support of Dean’s Office programs as needed (e.g. for Orientation and Faculty Development)

  Other Duties as Assigned

• Completes other duties as assigned in support of the operations of the CAS Dean’s Office and the College of Arts & Sciences generally, as determined by the Associate Dean, Administration, Operations & Planning. Because many of the duties in this portfolio are seasonal, they do not consistently occupy the same proportion of time.

  Requirements/Qualifications:

• Bachelor’s degree with 3+ years of relevant experience; Master’s degree preferred

• Experience in a University or College setting, preferabl e

• Proficiency in Microsoft Office including database management

• Attention to detail, as demonstrated by copyediting and proofreading capabilities

• Excellent communication (both verbal and written), time management, and interpersonal skills

• Strong organizational skills and an ability to handle multiple shifting responsibilities in a fast-paced working environment

• Ability to work collaboratively and effectively as a member of a cross-functional team

• Demonstrated track record of professionalism and positivity

• Demonstrated cross-cultural competency in a diverse workplace

• Knowledge of College-level academic policies and faculty governance processes preferred

• Knowledge of Sitecore, SmartCatalog , Workday Student and Zoom preferred

• Quick learner with new technologies and systems to complete work tasks

• Standard hours of this position are 8:45am to 4:45 pm, M-F, with the option of one remote day; however ability to keep flexible hours to support progr am , especially during intensive project periods important

Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. As an affirmative action, equal opportunity employer, the University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.