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REI AMGA-Certified Climbing Instructor - Part-Time MA, RI, & NH in Boston, Massachusetts

AMGA-Certified Climbing Instructor - Part-Time MA, RI, & NH

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Posted Date

08-02-2022

Job ID

25607

Job Function

Outdoor Education

REI City

Boston

REI State

Massachusetts

REI Location

Boston Exp HUB

Remote Eligible

No

Please visit the Covid-19 Hiring Updates before applying

What's cool about this job

REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.

This position contributes to the REI Co‐op’s success by effectively leading, teaching, and inspiring guests on REI’s single day or overnight outdoor experiences. Day Guides operate independently or under limited supervision; they primarily lead day programs and tours, and select overnight trips. They are responsible for program preparation, delivery and reporting, managing program logistics, assessing and mitigating risks, and providing on‐site incident management. REI Guides ensure guests participate in an inclusive, enjoyable, and interactive environment, and serve as subject matter experts and inspirational teachers, drawing from natural, historic, and cultural knowledge; they provide exceptional customer service and a high‐level of hospitality and personalization, while exercising sound judgement and maintaining group safety to exceed guest expectations. REI Guides model and act in accordance with the co‐op’s guiding values and mission. REI Guide qualifications vary depending on the type of program being led and the location of the activity.

As a Single Day Guide at REI, you will:

  • Demonstrate technical expertise in relevant activities to ensure a positive customer experience.

  • Prepare for programs including learning/developing content, preparing equipment and materials and coordinating program logistics

  • Drive a 15 passenger van to transport customers and gear safely to and from adventure destinations

  • Collaborate with other REI guides and staff to cultivate and maintain an enjoyable, social and engaging group dynamic through strong interpersonal and relational skills

Bring your passion and expertise

If you love hiking, biking, climbing, paddling, or Nordic skiing and want to share your passion with others, the single-day guide position might be right for you! The ability to guide all of the programs that we offer is NOT required, but more skills will provide you the opportunity for more guide assignments.

  • Flexible work availability

  • Combination of both defined and subjective skills

  • Driver's license, good motor vehicle record, Wilderness First Aid, and CPR certifications required

  • Clear and timely communication habits

  • Ability to problem solve

  • Excellent customer-service delivery

  • Desire to work on a strong, proud, and organized team

  • Willingness to uphold REI workplace and regulatory standards

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

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With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

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REI is an Equal Opportunity Employer

Posting Range

$18.60 - $28.74 per hour

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