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British Swim School Aquatics Lead in Boston, Massachusetts

Aquatics Lead

Part Time • Boston, 02116, Boston Sports Club

The Aquatics Lead at British Swim School is a fantastic position to build your portfolio and career along with having a feeling of daily fulfillment through living our Mission “To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer” In this position, you will be responsible for leading, maintaining and retaining a dynamic swim instructor team. This, in turn, will lead to the retention and success of all British Swim School students. Results are achieved through program analysis, strategic planning, execution, and leadership through the constant promotion of a fun and gentle approach to student engagement and progression. Maintaining a high level of brand standards across the program is essential for success.

A passion and love of the water and working with children is a must!

Knowledge, Skills, and Abilities

  • Enthusiastic, assertive personality with strong relationship and customer service skills.

  • Effective and influential leadership in a fun environment built on trust.

  • Written and oral communication skills.

  • Disciplined in following and enforcing schedules, and company policies and implementing safety procedures.

  • Critical thinking, problem-solving, program analysis, and strategic planning.

Roles and Responsibilities

  • Reports to and communicates directly with the Franchise Business Owner.

  • Hire, supervise, support, train, coach, develop and retain a dynamic team of Swim Instructors.

  • Identify areas of opportunities, develop and execute action plans to address challenges, and improve results in customer retention, revenue, and expense containment through aquatics employees.

  • Conduct training, performance reviews, recognition, and individual development of aquatics staff.

  • Manage underperforming aquatics associates utilizing Personal Improvement Plans, coaching, and disciplinary tools to improve unsatisfactory performance with the consultation of the Franchise Business Owner and Human Resources Manager where applicable.

  • Manage staff schedule of the aquatics team.

  • Conduct classes.

  • Communicate with parents and resolve customer issues in a timely manner.

  • Regular and frequent site visits, if multiple locations

  • Ensure classes and training adhere to current company standards.

  • Ensure pool locations have a proper inventory of supplies for lessons.

  • Ensure that all water and safety standards are maintained at the pools.

  • Ensure strong execution of all programs including Barracuda program when applicable.

  • Attending appropriate ongoing training locally and with corporate.

  • Other responsibilities as assigned by the Franchise Business Owner.

Preferred Qualifications:

  • Bachelor’s Degree or relevant experience.

  • Minimum of 2 years of Supervisory experience.

  • American Red Cross Lifeguard or equivalent.

  • CPR/First Aid Instructor Certification

  • Successful completion of Aquatics Director training through British Swim School Corporate

Compensation: $20.00 per hour

Working at British Swim School is so much more than just a job...it’s an opportunity to leave a legacy that may transform a child’s life.

Since 1981, British Swim School has been offering swimming lessons for babies, children and adults, focusing first on critical water survival skills needed to survive a water accident, then progressing to stroke development and more advanced skills. Dubbed as one of the fastest growing franchises in the U.S., we teach over 13,000 swimming lessons per week using our signature fun and gentle methods.

The British Swim School team is a nationwide franchise system of independent business owners who are dedicated to our mantra of ‘Survival of the Littlest’ for their local families.

Why join British Swim School?

  • Safe & happy work environment – where else might you get to sing at work?

  • Flexible work schedules and hours – making this a great role for students, parents and anyone with a busy lifestyle!

  • Rewarding job with competitive pay – all while making a true difference in your community!

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

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