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Boston University ASSISTANT REGISTRAR, Wheelock College of Education & Human Development, Academic Services in BOSTON, Massachusetts

The Assistant Registrar is responsible for assisting in the leadership and administration of BU Wheelock Colleges Data and Enrollment Management Office, particularly in matters pertaining to maintaining accurate student data, verifying student progress-to-degree, and facilitating semester scheduling processes. Reporting to the Director of Data and Enrollment Management, this position requires a highly detail-oriented, innovative professional who is able to identify, clarify, and resolve complex issues in a dynamic, fast-paced environment. The Assistant Registrar provides tier 2 support to the Administrative Coordinator in responding to internal and external inquiries from diverse constituents (students, alumni, university leadership, faculty, etc.) promptly and diplomatically.

Required Skills

Required Qualifications:

  • Bachelor's degree or commensurate number of years of education and experience

  • Three (3) to five (5) years' experience in a higher education administration setting

  • Excellent customer service and communication skills

  • Proficient in Microsoft Office Suite (especially, Microsoft Excel)

  • Demonstrated ability to make decisions based upon institutional and federal policies

  • Demonstrated ability to manage time, work in a collaborative environment, and under specific deadlines

Preferred Qualifications:

  • Master's Degree

  • Experience in a Registrars Office

  • Demonstrated success in managing and developing others

  • Experience with Boston University's student information system (UIS) or other student information systems

  • Experience with data reporting tools and visualizations

  • Experience with document management and workflow systems

  • Experience with document imaging software (eg., OnBase)

  • Interest in learning coding languages or data visualization tools (SAS, SQL, R, PowerBi, Tableau, etc.)

Please note all newly hired staff and faculty, will need to be in compliance with Boston University’s COVID-19 Vaccination and Booster Requirement ( within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption (instructions ( ). For further information on the University’s response to COVID-19, please visit the Back2BU site ( .

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Required Experience