Massachusetts Education Jobs

Automation Pharmacy Technician 4 - Traveler

Responsibilities:

• Operate Omnicell automation at customers sites according to Omnicell SOPs and best practices.

• Perform automation tasks in an aseptic, error free manner, consistent with set guidelines.

• Follow Safe Handling of Hazardous Drugs procedures when handling medications.

• Perform automation technician duties to optimize the customer’s use of automation.

• Recommend drugs to be added to automation products based on data usage, demand, and workflow.

• Inspect robot automation equipment daily for issues, wear, and functionality.

• Perform automation equipment cleaning, maintenance, and optimization as required.

• Responsible for monitoring and / or ordering consumable supplies required for the operation of the equipment.

• Collaborate and work under the direction of the Pharmacy Operation Managers, Professional Services Team, and Staff Augmentation Point of Contact throughout project timeline.

• Load medications based on assignments made in preparation for go-live.

• Unload and organize medications in bins or bags for the customer to restock into inventory post go-live.

• Responsible for basic troubleshooting and maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk.

• Maintain a high level of communication with pharmacy operations manager and customer, to ensure proactive, solution-oriented problem identification and resolution.

• Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality, professionalism, and responsiveness, by acting as liaison between Omnicell and customer to assist with customer concerns.

• Conduct training and ensure completion of all required documents and compliance with all Pharmacy Services procedures and policies.

• Maintain fiscal responsibility for work-related expenses, complete expense reports, adhere to corporate card procedures, per Omnicell travel policies.

• Comply with reasonable procedures, policies and guidelines established by the Customer facility.

• Maintain national certification and all state required credentialing.

• Act as a resource or SME, for Omnicell team members and customers, providing training and/or assistance either on site or remotely to ensure optimal workflow.

• Assign medications remotely using Omnicell’s Medication Assignment Tool (MAT) or assign medications onsite directly at the Automated Dispensing Cabinet (ADC).

• Assist Omnicell’s Professional Services project team as needed with organizing staging area, go-live tasks, pushing hardware into the final location, etc.

Specialized Knowledge / Skills:

• Good organizational skills in a fast-paced environment

• Demonstrate customer service skills.

• Strong communication and problem-solving skills.

• Ability to work with mechanical equipment.

• Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.

• A self-starter who is able to work independently and follow a detailed plan.

• Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels.

Basic Qualifications (Required):

• High school diploma or GED.

• Active Nationally Certified Pharmacy Technician (CPhT); PTCB or ExCPT certifications accepted.

• Active License/Registration with the State Board of Pharmacy.

• Valid Driver’s License & Reliable Transportation

• Covid-19 vaccination.

Preferred Qualifications:

• Completed an accredited Pharmacy Technician Training Program.

• Working knowledge of pharmacy automation equipment in a hospital/pharmacy setting (2 years strongly preferred).

• Working knowledge of IV compounding/sterile environment requirements (1 year strongly preferred).

• Knowledge of safe handling of hazardous medications.

• Troubleshooting skills with automation devices.

• Proficient in the use of PPE and hand hygiene techniques.

• Project management/implementation experience.

Working Conditions:

• Ability to travel up to 100% of the time – weekend travel may be needed.

• Weekend stays may be asked based on project needs.

• Pharmacy environment.

• 8-to-10-hour shifts.

• Working hours may be outside of normal business hours based on business or project needs.

• Capable of standing for several hours at a time.

• Potential exposure to hazardous drugs.

• Able to lift up to 35 lbs.

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”  

Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy. 

Our guiding principles inform everything we do: 

• As Passionate Transformers , we find a better way to innovate relentlessly. 

• Being Mission Driven, we consistently deliver on our promises. 

• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. 

• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.

• Intellectually Curious, eager to think deeper to learn and improve.

• In Doing the Right Thing , we lead by example in ALL we do. 

We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster diversity and inclusion, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

About The Team

Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com .

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.

Job Identification: 3945

Job Category: Pharmacy Technician

Posting Date: 03/18/2025, 8:52 PM

Job Schedule: Full time

Locations: Boston, MA, United States

Job Level: Entry Level

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.