Massachusetts Education Jobs

The Department of Developmental Services (DDS) is actively seeking a talented individual to join our dynamic team as a Client Assessment Systems Coordinator. In this integral role, you will serve as a vital liaison and coordinator, adept at fostering effective communication among individuals, families, DDS Area Office (AO) staff, and the Director of Client Assessment Systems. As a Client Assessment Systems Coordinator, you will play a crucial part in facilitating every aspect of individual assessments. Your diplomatic approach and highly-developed skills will be instrumental in initiating outreach to individuals and families, providing comprehensive information about the assessment process, coordinating schedules, collaborating with esteemed assessors, and ensuring accurate reporting of outcomes. By leveraging your expertise, you will have a direct and meaningful impact on the lives of individuals and their families. This outstanding career opportunity offers personal and professional growth, allowing you to make a meaningful contribution to the lives of those we serve. Join our dynamic team and play a pivotal role in delivering exceptional support to individuals and their families throughout the assessment journey. Duties and Responsibilities(these duties are a general summary and not all inclusive): * Develops procedures and guidelines for implementing the new SIS-A tool, including prioritizing services, budgets, and changing support needs with the Director of Client Assessments. * Provides analysis and coordination of needs to ensure smooth and efficient scheduling, completion, and communication of outcomes of SIS-A assessments. * Communicates relevant SIS information to individuals with disabilities, families, guardians, providers, and other potential respondents, including reviewing communication for accuracy and content. * Takes responsibility for timely, accurate, and detailed documentation of the scheduling process, following developed scheduling guidelines and procedures. * Initiates virtual invitations and ensures all necessary parties are connected at the start of assessments. * Utilizes appropriate software to ensure accurate and timely scheduling of assessments. * Prepares materials, information, and analysis for various stakeholders as requested by the supervisor. * Confers with the Director of Client Assessments and other agency personnel to determine program progress, requirements, and resource availability. * Assists in evaluating program activities to determine progress and effectiveness, tracking assessment scheduling, completion, missed appointments, and identifying process gaps. * Provides support and technical assistance in translating SIS-A summaries and data with the Area and Regional Office. * Analyzes data and trends for the Director; makes recommendations on program changes based on evaluation and data analysis in conjunction with the Director. * Collaborates with the AAIDD Project Coordinator on an ongoing basis regarding any challenges, adaptations, cancellations, etc. * Ensures SIS Assessments have necessary and accurate demographic information in SISOnline and are assigned to the appropriate interviewer. * Participates in required SISOnline or other training as needed to enhance the scheduling process. * Performs related duties as assigned. Required Qualifications * In-depth knowledge of work simplification methods. * Proficiency in preparing charts, graphs, tables, and general report writing. * Demonstrated ability to understand, explain, and apply laws, rules, regulations, policies, and procedures governing assigned unit activities. * Exceptional analytical skills to assess data, draw conclusions, and make appropriate recommendations * Detail-oriented with the ability to maintain accurate records and produce comprehensive reports. * Excellent oral communication skills, with the ability to express ideas effectively. * Proven ability to establish and maintain harmonious working relationships with colleagues. * Sound judgment and discretion in handling confidential information. Preferred Qualifications * Proficient in understanding and effectively communicating SIS Assessment information to potential respondents. * Working knowledge of virtual meeting platforms, scheduling software, and related tools. * Flexible availability to accommodate scheduling needs, including filling open slots, rescheduling, and handling unique circumstances. * Familiarity with AAIDD's SISOnline program and the ability to promptly communicate any challenges to the relevant personnel. * Skilled in troubleshooting challenges faced by respondents and interviewers. * Demonstrated ability to work effectively with a diverse community. About the Department of Developmental Services The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government. For more information about our agency and programs, visit:www.mass.gov/dds To Apply: Please upload a cover letter and resume for theClient Assessment Systems Coordinatorrequisition. Pre-Offer Process A criminal history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visithttp://www.mass.gov/hhs/coriand click on "Information for Job Applicants." Recommended candidates must successfully complete pre-employment screening which includes: * Disabled Persons Protection Commission (DPPC) Abuse Registry Search:https://www.mass.gov/info-details/dppcabuser-registry * Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.http://www.mass.gov/hhs/cori * National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check.https://www.mass.gov/lists/dds-fingerprint-background-checks Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided the selected candidate(s) is subject to the Massachusetts Public Records law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link, and complete theReasonable Accommodation Online Request Form. For questions, please contact the Executive Office of Health and Human Services Office of Human Resources at 1-800-510-4122 and select option #2. First consideration will be given to those applicants that apply within the first 14 days. * * MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.* II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.* III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.* Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. _Comprehensive Benefits_ When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services* *Organization: Department of Developmental Services *Title: *Client Assessment Systems Coordinator (SE Region) Location: Massachusetts-Boston - 1000 Washington St Requisition ID: 24000AFY