Pearson Director of Product Management, Higher Education Courseware in Boston, Massachusetts

Director of Product Management, Higher Education Courseware

Description

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Pearson is looking for a talented, driven, and entrepreneurial leader to build and execute strategy for growing our B2B channel with institutions of higher-education. In this role, you will lead a team responsible for synthesizing market insights to identify the unique problems faced by institutional customers and ideating, exploring, and validating solution concepts that solve them. Your team will identify opportunities to streamline the delivery and distribution of Pearson’s market-leading higher-education courseware products through the institutional channel. You will share new product concepts with internal stakeholders and external customers to get feedback. You will manage the end-to-end product lifecycle, building new products & solutions, taking them to market, growing & sustaining adoption, and retiring legacy solutions that have been superseded.

Reporting to: SVP Product Management, Higher Education Courseware

The Role: This position will lead a team of product managers and cross-functional partners to identify and design, scope, and deliver solutions for Pearson’s higher-ed B2B/institutional channel. You will work with institutional leaders, third-party technology partners, marketing, sales, engineering, learning design and more as you deliver great solutions that help institutions maximize instructor impact and deliver better learner outcomes. You will define and prioritize opportunities to improve the value proposition of our institutional solutions in order to provide our customers with best in class experiences.

The Candidate: You are an experienced educational technology product leader capable of working effectively in a rapidly changing market and technology landscape. You are comfortable with ambiguity and balancing risk. Your product development mantras are fail-fast and learn-fast. You possess an understanding of the teaching and learning challenges faced by today’s institutions of higher education, and you are adept at working in a highly matrixed organization to define simple, elegant, and effective product models that address these challenges. You will demonstrate empathy for customers, exceeding their expectations with the products and solutions you deliver.

Responsibilities:

  • Lead a team of product managers, setting goals, monitoring performance, managing accountability, and providing professional development

  • Maintain in-depth market and customer awareness; identify opportunities based on industry research/trends, market and customer insight, competitive analysis, and product analytics

  • Build the strategy for our institutional offerings, and manage the product lifecycle for Pearson’s institutional solutions in alignment to that strategy

  • Lead collection and synthesis of customer feedback, business intelligence and product analytics to build and prioritize the institutional models roadmap

  • Align roadmap epics to customer & learner outcomes and measure product performance in terms of the ultimate benefit provided to the learner

  • Represent the end-to-end customer experience throughout the product development process

  • Drive pre- and post-release validation activities to ensure releases (expected or actual) deliver on their intended value propositions

  • Own and deliver on key metrics including channel volume/revenue growth, customer experience/NPS, and student access & retention

Qualifications

Skills and personal qualities:

  • Ability to hit the ground running – a confident self-starter, who can manage through influence

  • Ability to translate customer needs and financial goals into product deliverables

  • Experience synthesizing customer inputs into a high-level roadmap that maximizes business value

  • Experience in working with a highly experienced cross-functional team on established products

  • Product management or product marketing experience in publishing tools (print or digital), digital learning applications, eBooks, or other educational technologies

  • Passion for education, technology, and building immersive learning experiences

  • Ability to deal with ambiguity, find creative resolutions and drive for results

  • Track record of taking on big challenges and delivering despite obstacles and limited resources

  • Ability to lead within cross-functional virtual teams spanning multiple regions and cultures

  • Outstanding writing and presentation skills

  • Ability to travel (up to 10%)

Qualifications:

  • Bachelor’s degree required, MBA or equivalent business experience preferred

  • Ideal candidates will have direct experience with the higher education courseware market

  • Eight years product strategy and/or product management experience

  • Track record of delivering features to market that solve customer problems in a delightful way

  • Demonstrated experience developing compelling product visions and business justifications combined with a track record of successful execution

  • Recognized as an outstanding leader capable of collaborating with senior leadership

Note: Must be fully authorized to work in the U.S. No visa sponsorships or transfers; no green card sponsorships.

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Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-MA-Boston

Other Locations US-CO-Centennial, US-NJ-Hoboken

Work Locations: US-MA-Boston-501 Boylston 501 Boylston St Boston 02116

Job: Product Management

Organization: Global Product

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Oct 15, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1813692

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.