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New England Conservatory of Music Director of Scheduling and Event Services in Boston, Massachusetts

New England Conservatory, an independent not-for-profit institution, is recognized internationally as a leader among music schools, educating and training musicians of all ages from around the world. With music students representing more than 40 countries, NEC cultivates a diverse, dynamic community for students, providing them with performance opportunities and high-caliber training by 225 internationally esteemed artist-teachers and scholars. NEC pushes the boundaries of making and teaching music through college-level musical training in classical, jazz, and Contemporary Improvisation. It offers unique interdisciplinary programs such as Entrepreneurial Musicianship and Community Performances & Partnerships that empower students to create their own musical opportunities. As part of NEC's mission to make lifelong music education available to everyone, the Preparatory School and School of Continuing Education delivers training and performance opportunities for children, pre-college students, and adults. NEC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, citizenship, disability, or veteran status. New England Conservatory (NEC) has determined that the highest possible rate of COVID-19 vaccination offers the best assurance of safeguarding the health of all members of our community. Therefore, NEC is requiring all employees to receive the final dose of the COVID-19 vaccine by September 3, 2021. All newly hired employees at NEC must receive the final dose of the COVID-19 vaccine before they begin work, unless they are approved for a medical or religious exemption. Additionally, all members of the NEC community are required to receive a COVID-19 vaccine booster by February 1, 2022, or within fourteen days of eligibility. For more information, please contact NEC Human Resources. JOB SUMMARY A key strategic partner to all campus stakeholders and external partners and clients, the Director of Scheduling and Event Services works collaboratively to manage logistics and allocate performance, practice, and studio teaching spaces in strategic alignment with NEC’s curricular requirements, constituent events, and rentals program. Reporting to the Director of Artistic Planning, the Director oversees the scheduling office, box office, and front-of-house operations. Working closely with Production and the Director of Business Development, the Director has a critical leadership position in coordinating with multiple stakeholders on key operating activities, engaging with internal and external constituencies as the primary point of contact for event logistics, services, and space allocation, ensuring that decisions and policies regarding the use of NEC’s spaces maximize space utilization and operational efficiency. ESSENTIAL FUNCTIONS • Primary responsibility for meeting the varied space needs of all divisions and departments, including the College and Expanded Ed divisions, Advancement, Enrollment Management, Business Development, Piano Services, Production, Information Technology, Recording and Performance Technology Services (RPTS), Facilities, Academic and Student Affairs, and Public Safety • Develops, implements, and oversees space use policies • Manages scheduling office, and box office and front-of-house operations • Monitors and updates all scheduling systems and programs, and ensures that clear channels of communication regarding scheduling and event services are preserved within the NEC community • Primary responsibility for executing terms of rental contracts, from date of issue through billing, coordinating services and logistics with internal constituents and external vendors and clients • Meet and/or exceed established revenue goals for rentals • Leads efforts to allocate space and resources strategically and in alignment with curricular requirements and revenue goals • Serve on the Artistic Planning Committee to facilitate planning of NEC’s performance season • Promotes a healthy, equitable learning environment for students and faculty, enjoyable concert experiences for audiences, and best-in-class service for rental clients • Other committee work as assigned QUALIFICATIONS • At least three years of experience in production, performance venue logistics, audience experience, and event management. • Fluency in music and music production; familiarity with conservatory education. • Extreme attention to detail. • Proven ability to manage a heavy and varied workload . • Creative problem-solving, conflict resolution, and excellent communication and management skills. • Innate collaborative skills to with a wide variety of stakeholders and work in a flexible and fast-paced environment with shifting priorities. • Ability to provide top-level customer service to a diverse client base . • Ability to create and implement clear and equitable policies and to negotiate competing priorities. • Commitment to NEC’s values of cultural equity and belonging. BENEFITS: • Medical Plans • Dental • Vision • Retirement Savings Account Annual Clery Report In accordance with the federal Clery and Campus SaVE Acts, New England Conservatory of Music (NEC) commits to providing all current and prospective students and employees with access to the annual Campus Security and Fire Safety Report. This report will provide the reader with a record of statistics regarding crimes that were reported in the NEC community during the previous three years as well as College policies and procedures, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.This report may be accessed here View the report. A paper copy can be requested by contacting NEC's Director of Public Safety at 290 Huntington Ave, Boston, MA 02115.