Oracle Federal Learning Specialist - Military Initiative in Boston, Massachusetts
Deliver educational materials in person and virtually for federal projects, providing additional training support to participants as needed and promptly addressing questions and concerns
Collect feedback from training participants and share with project leadership and content owners to improve materials and delivery methods
Provide one-on-one end-user support at federal client sites to perform high-level solution tasks
Identify and surface process, workflow and technical concerns to appropriate project team members or content owners
Facilitate bi-directional feedback between the project team and end users to improve efficiency of communication and issue resolution
Present observations and feedback to appropriate stakeholders on system adoption and utilization
Partner with federal clients to drive behavior change in order to increase adoption, efficiency and satisfaction.
Bachelor's degree or relevant equivalent work experience.
As a Federal Learning Specialist on the Federal Learning Delivery team, you will deliver educational materials in person and virtually, provide one-on-one support to participants and address or provide prompt follow up to questions. You’ll work to identify and surface process, workflow and technical questions to appropriate project team members or content owners, collect feedback from participants and share with project leadership or content owners to improve content and delivery methods. You will also be responsible for the delivery of a variety of federal client conversion and adoption projects and provide pre and post go-live training and coaching post go-live.
Federal Learning Specialists possess excellent communication skills, decision making skills, flexibility and comfort with ambiguity, the ability to work comfortably with technology, an understanding of the adoption process, and a willingness to learn and adapt in a fast-paced, client-facing environment.
At least 4 years total combined related work experience and completed higher education
Receipt of the appropriate government security clearance card applicable for your position
Due to the client contract you will be assigned, this position requires you to be a U.S. citizen
At least 1 year experience with Millennium and/or HCIT
Willing to travel 100% as needed
Must live within 60 miles of a major international airport
Successful completion of the Consulting Academy training program and Federal Train the Trainer (TtT) program
Willing to work additional or irregular hours as needed and allowed by local regulations
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Perform other responsibilities as assigned
Range and benefit information provided in this posting are specific to the stated location(s)
California Pay Range: from $19.52 to $36.97 per hour; from $40,600 to $76,900 per annum.
Colorado Pay Range: from $18.46 to $33.27 per hour; from $38,400 to $69,200 per annum.
New York City Pay Range: from $18.46 to $35.10 per hour; from $38,400 to $73,000 per annum.
Washington Pay Range: from $20.63 to $35.10 per hour; from $42,900 to $73,000 per annum.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Flexible paid time off (unlimited or accrued vacation and sick leave)
Paid parental leave
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
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Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
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