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Suffolk University Instructional Designer, Sawyer Business School in Boston, Massachusetts

Instructional Designer, Sawyer Business School

Staff ExemptBoston, Massachusetts



We are looking for an experienced Instructional Designer to work with faculty to guide the design, development, production, evaluation, and regular updating of innovative and engaging online courses.This is a non-remote position.


  • Consult with faculty to design, edit, and update highly engaging and interactive online learning material and content in the university’s learning management system

  • Construct learning experiences that promote interaction, social presence, and community among students and between students and faculty

  • Conceptualize and storyboard engaging interactive learning objects that promote active learning

  • Apply tested instructional design theories, practice, and methods

  • Create supporting material/media (audio, video, simulations, role plays, games, etc.)

  • Conduct quality assurance reviews on courses and use data and feedback to guide course revision and the continual improvement of learning experiences

  • Provide one-on-one training and troubleshooting assistance to faculty and staff

  • Troubleshoot technical problems via reported user issues

  • Maintain currency in the field of online learning including best practices and emerging trends in teaching and learning technology

  • Conduct instructional research and analysis on learners and contexts


  • Minimum of bachelor’s degree in instructional design, educational technology, or related field; master’s degree preferred

  • Proven experience in instructional design and with instructional technology, preferably with academics in a higher education setting with a range of academic content

  • Capability to consult with instructors across disciplines and teaching contexts; Sensitivity to teaching and learning needs

  • Excellent knowledge of learning theories, instructional design models, and assessment and evaluation methods

  • Familiarity with building course materials into learning management systems (preferably Blackboard, D2L, and/or Canvas) and utilizing the best online educational tools to promote student learning

  • Experience in Universal Design, design of accessible course materials, and accessible software evaluation, feedback and assessment is required

  • Ability to find and evaluate open educational resources and to use them appropriately

  • Proficiency in Microsoft Office Suite 2016, Adobe Creative Suite, Camtasia, Panopto, Adobe Spark, HTML, CSS, XML, Java and JavaScript.

  • Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard

  • Familiarity with video technology and excellent editing abilities

  • Experience working with simulations, games, and other multimedia content

  • Ability to write effective copy, instructional text, audio scripts/video scripts

  • Excellent verbal and written communication skills to interact with stakeholders at all levels including academic leaders and faculty, and those who struggle to acquire technological learning/teaching competencies

  • The ability to work with multiple deadlines and multiple projects simultaneously in a fast-paced environment

  • Strong attention to detail and commitment to quality standards and service

Suffolk University is an affirmative action, equal opportunity employer. The University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment.