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Boston University LEARNING FACILITATOR, Questrom School of Business, Finance & Administration in BOSTON, Massachusetts

The Online MBA (OMBA) program at Boston University's Questrom School of Business is an innovative program (launched in the Fall semester 2020) to bring an integrated graduate business curriculum to a global learning community at scale. With a global population of learners, and enrollment exceeding 1,700 online MBA students by Fall 2022 (with further growth planned), the Learning Facilitator is a critical and valuable member of the teaching team. As a result, the successful Learning Facilitator will need to possess a willingness and aptitude to effectively work in a fast-pace virtual enrollment (regardless of time zone or location) with students, faculty and staff positioned across multiple geographies.

Required Skills

We seek a candidate who is passionate about delivering a stellar online education experience and a student-centric approach to join our growing Online MBA team! The Learning Facilitator is a valued member of the teaching team and will work closely with the faculty to manage the delivery of that content and serve as the main academic touchpoint for the students in the online module. This is a minimum of one-year appointment with an opportunity for extension beyond the initial year based upon successful performance in the role.

  • Must possess a conferred masters degree (e.g. MBA, MBA equivalent or related advanced management credential). A business-related graduate degree is preferred.

  • 5+ years of experience in a delivery role such as teaching, or project/ program/ product management.

  • Must be self-motivated with a start-up mindset towards continuous improvement.

  • Excellent interpersonal and customer support skills.

  • A collaborative, solution-oriented team player with a demonstrated track record of transparency and proactivity in meeting organizational goals.

  • An effective communicator who is open to giving and receiving constructive feedback.

  • Ability to effectively collaborate in a remote environment and quickly learn new tools and technologies.

  • Experience working with multiple constituencies (I.e. faculty, students, colleagues, and third-party vendors).

  • Experience managing competing priorities.

  • Must be familiar with business concepts including but not limited to managerial economics, leadership, finance, ethics, data analysis, innovation, organizational behavior, risk, operations, etc. and be willing to learn to be able to effectively assist students with course content. (The subject-matter requirement may vary depending on the Mod.)

  • Adaptable and comfortable working in a fluid environment.

  • Ability and desire to mentor or coach peers and even other teams if required.

    Please note all newly hired staff and faculty will need to be in compliance with Boston University’s COVID-19 Vaccination and Booster Requirement ( within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption ( instructions ( ). For further information on the University’s response to COVID-19, please visit the COVID-19 Resources ( site.

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Required Experience