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Boston University OMBA Learning Facilitator, Questrom School of Business in BOSTON, Massachusetts

The Online MBA (OMBA) program at Boston University’s Questrom School of Business is an innovative program (launched in the Fall semester 2020) to bring an integrated graduate business curriculum to a global learning community at scale. With a global population of learners, and enrollment exceeding 1200 online MBA students by fall 2021 (with further growth planned), the Learning Facilitator is a critical and valuable member of the teaching team. As a result, the successful Learning Facilitator will need to possess a willingness and aptitude to effectively work in a fast-pace virtual enrollment (regardless of time zone or location) with students, faculty and staff positioned across multiple geographies.

The OMBA curriculum is delivered in six rigorous modules (“MODs”), each providing 7.5 graduate class, plus a non-credit orientation module (Mod 0). Each credit-based module comprises content from two or more business disciplines/functions and delivered by multiple faculty:

  • Mod 1: Creating Value for Business and Society

  • Mod 2: Managing Performance with Data

  • Mod 3: Leading with Integrity

  • Mod 4: Managing Risk

  • Mod 5: Leveraging Global Opportunities

  • Mod 6: Fostering an Innovative Mindset

Each module also includes an integrated learning experience designed to instill an appreciation of business as a holistic endeavor rather than a collection of functional silos. These integrated experiences and the holistic design of the OMBA Program require coordination among the faculty teaching in each MOD. The experience also requires the coordination and collaboration of many teams including faculty, learning facilitators, learning designers, and student success specialists.

We seek a candidate who is passionate about delivering a stellar online education experience and joining our growing Online MBA team! The Learning Facilitator is a valued member of the teaching team and will work closely with the faculty as they develop the course content and write assessments; the Learning Facilitator then manages the delivery of that content and are the main academic touchpoint for the students in the online module. This is a minimum one-year appointment with an opportunity for extension beyond the initial year based upon successful performance in the role.


The Learning Facilitator (LF) role involves a variety of activities carried out during a given Mod. The goals are to assure that students receive timely, ongoing feedback, consistent with rubrics designed by the Faculty MOD Lead, that student questions and concerns are addressed, and that the learning experience is the best in class within online learning. Specific responsibilities include but are not limited to:

  • Course Delivery

  • Learner feedback and grading

  • Course Design/Improvement

  • Administrative

Required Skills

Minimum Competencies:

  • Must possess a conferred master’s degree (e.g. MBA, MBA equivalent or related advanced management credential). A business-related graduate degree is preferred.

  • 5+ years of experience in a delivery role such as teaching, or project/ program/ product management.

  • Must be self-motivated with a start-up mindset towards continuous improvement.

  • A collaborative, solution-oriented team player with a demonstrated track record of transparency and proactivity in meeting organizational goals.

  • An effective communicator who is open to giving and receiving constructive feedback.

  • Ability to effectively collaborate in a remote environment and quickly learn new tools and technologies.

  • Experience working with multiple constituencies (I.e. faculty, students, colleagues, and third-party vendors).

  • Experience managing competing priorities.

  • Must be familiar with business concepts including but not limited to managerial economics, leadership, finance, ethics, data analysis, innovation, organizational behavior, risk, operations, etc. and be willing to learn to be able to effectively assist students with course content. (The subject-matter requirement may vary depending on the Mod.)

  • Adaptable and comfortable working in a fluid environment.

  • Ability and desire to mentor or coach peers and even other teams if required.

Desired Competencies:

  • Experience as a Learning Facilitator or a similar role.

  • Hands-on experience delivering online learning, preferably in a scaled environment.

  • Experience working with adult learners.

  • Experience with Salesforce or a similar CRM system.

  • Experience using a learning management system (LMS).

  • Experience creating process documentation and best practices.

Interested candidates should submit their resumes to David Carrey (


This position is eligible for Boston University's generous benefits package including health, dental, life insurance, tuition remission, paid time off, and so much more!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Required Experience