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Boston University OPERATIONS COORDINATOR, Continuing Education in BOSTON, Massachusetts

The Operations Coordinator is the point of contact for all visitors and participants in GSDM's Continuing Education programs. The Operations Coordinator will work seamlessly with the Business Manager and Program Supervisor to provide exceptional service experience to dentists and non-dentists seeking a lifelong learning experience. Answer phone calls, greet all visitors and participants, and respond to verbal and email correspondence. Communicate, direct and refine information, issues, phone calls and correspondence for the department. Receive, file and process participants' registration documentation and payments according to specific filing and data entry procedures developed by department. Prepare and file course material such as sign-in sheets, evaluations, certificates, speaker contracts, folders, etc. Order catering for all courses. Manage and reconcile departmental budgetary and financial transactions such as catering, travel, refunds, etc. Maintain correct inventory of office supplies. Execute duties/projects as assigned by the Business Manager. This may include working on weekends/evenings and limited traveling.

Required Skills

B.A./B.S. or equivalent. Detail-oriented team player who is willing to tackle a variety of tasks and has intermediate to advanced computer skills in MS Suite. Marketing/design experience is a plus, but not required.

Please note all newly hired staff and faculty, will need to be in compliance with Boston University’s COVID-19 Vaccination and Booster Requirement (https://www.bu.edu/hr/hr-covid-19-resources/vaccine-required-for-faculty-and-staff/) within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption (instructions (https://www.bu.edu/hr/hr-covid-19-resources/upload-your-covid-vaccination-documentation/) ). For further information on the University’s response to COVID-19, please visit the Back2BU site (https://www.bu.edu/back2bu/) .

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Required Experience

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