YMCA of Greater Boston Patient Care Instructor in Boston, Massachusetts
PATIENT CARE INSTRUCTOR
Are you ready to make a difference in peoples’ lives? Do you have experience in the Medical Office or Health Insurance industries?
The Patient Care Instructor is passionate about supporting a diverse adult population as they learn, advance and thrive in pathways to new employment.
Join YMCA Training, Inc., a nationally recognized, non-profit job skills training and employment program in helping adults to build new careers.
Update and instruct medical/ health insurance curriculum
Provide oversight of medical/ health insurance business simulation and coordinate with other specializations
Maintain and build new relationships with industry contacts
Collect, enter all data for trainee progress, attendance and case notes
Instruct core computer skills: including, but not limited to, basic Windows, Word, email, internet, and customer service using existing curriculum
Client support responsibilities:
Provide professional guidance and resources for 5-8 trainees per cycle
With the other members of the instructional team, work with Trainees to develop their job skills and career plans
Assist trainees with resume preparation
Match and support trainees in appropriate internships
Lead job placement assistance for Interns during latter portion of training, including providing 1:1 help to research job openings and write cover letters
Other Duties responsibilities:
Support Intake and Graduate services in working with applicants and graduates
Share team wide administrative duties
Complete required YMCA trainings
EDUCATION AND COMPETENCIES:
Prior experience in Medical Office or Health Insurance required
Experience teaching adult learners a strong plus
Strong MS Office skills and familiarity with web based office technology required
Familiarity with the job search process
Strong organization, writing and proofreading skills
Communication skills, professionalism, patience, and flexibility
Able to work effectively and respectfully with diverse, multi-cultural population
Bachelor’s Degree strongly preferred
Qualified candidates, please apply online via the YMCA of Greater Boston’s website. Include your resume in Word format and cover letter (applications submitted without a cover letter will not be considered).