Job Information
Wayfair Product Manager, Wayfair Fulfillment & Delivery Network in Boston, Massachusetts
Who We Are [Wayfair Fulfillment & Delivery Network]
We are looking for a passionate Product Manager to join the Wayfair Fulfillment and Delivery Network (WFDN) 4Walls team. The WFDN 4Walls team is responsible for ensuring the smooth delivery of customer orders through Wayfair’s Delivery Network. This role will help enable key growth drivers and technology improvements in Wayfair’s transportation network that will further enhance Wayfair’s customer delivery experience by unlocking new service offerings while optimizing supply chain costs and improving internal transportation users’ experience. The successful candidate will be responsible for designing and implementing easy-to-use, relevant, and insightful customer experiences along with the underlying technical platform across geos and channels.
What You’ll Do
Develop a deep understanding of Wayfair customers, the internal users and the key metrics, financials and business outcomes that drive Wayfair’s Supply Chain.
Partner with Business and Operations stakeholders to prioritize and develop impactful solutions that drive key business value.
Use Agile processes to collaborate with partnering teams (engineers, experience designers, analytics) to execute your prioritized roadmap.
Communicate and promote the product vision and progress throughout Wayfair including senior leaders.
Develop and monitor OKRs for key product initiatives and ensure alignment with stakeholder objectives.
What You’ll Need
5+ years building online products at scale, preferably with Supply Chain domain expertise
Demonstrated success in creating products that drive business impact.
Customer empathy driving a focus on customer problems and solutions
Strong analytical and data-driven decision making skills
Strong ability to deliver results in a fast-paced environment while utilizing good mechanisms for planning and execution
Sufficient technical literacy to effectively communicate with engineering. Technical degree is a plus
Excellent communication and stakeholder management skills at the senior partner level.
Positive, people-oriented, and collaborative attitude.
An Important Note about Wayfair's In-Office Policy:
Please note that this is a hybrid role based in Boston, and will require you to work in the office on Tuesdays, Wednesdays, and Thursdays.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.