Proofpoint Sr. Technical Course Developer in Boston, Massachusetts
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Proofpoint Technical Training organization educates customers, partners and Proofpoint employees globally on Proofpoint products, solutions and best practices. We are looking for a talented Technical Course Developer to join our team and help us take our digital training content to the next level. The ideal candidate will have advanced skills with the latest authoring tools and adult learning methods. The courses utilize Proofpoint’s People-Centric security and advanced threat protection solutions. Our training products are highly technical, and do require product knowledge, so a background in networking, email and/or security technologies will be a plus. In addition to building training content, a candidate must also be adept at managing relationships with subject matter experts and managing multiple development projects across varying timelines.
Work together with internal content stakeholders to identify and define training requirements.
Develop and design digital online and/or instructor-led training that creatively achieves the learning outcomes.
Work independently while regularly collaborating with a team of courseware developers and technical instructors.
Learn complex technologies and tools for development of technical training.
Keep up with product development - ensure courses being developed are in-line with product direction, company goals, and training team strategy.
Maintain training content updates through rapid product upgrade cycles.
Attend Transfer-of-Information Sessions and product trainings to stay current on products and features.
Build and maintain relationships with content and product experts during the development, design, review and updating phases of instructional design.
Infuse courses with role-based, learning levels, and inquiry elements.
Follow team instructional design standards, processes, and procedures.
What you bring to the team
Competency with the latest digital authoring and creative tools; Articulate 360 (Storyline and Rise), Camtasia, FrameMaker, Adobe Creative Suite (InDesign, Illustrator, Audition, Photoshop, and Premiere), and advanced PowerPoint skills.
Experience and passion for designing, building, and maintaining world-class digital learning.
Strong knowledge of instructional design and adult learning methodology with the ability to translate highly complex and technical information into dynamic, inquiry-based online learning courses.
Thrives in a fast-paced, ever-changing, and agile environment.
Ability to handle multiple projects, report regular status, and accurately scope and deliver on time.
Excellent inter-personal, written and verbal communication and documentation skills.
Experience developing technical training and/or courseware for highly technical products.
Knowledge of inquiry-based and learner interactive elements.
Experience designing animations, motion graphics and multimedia in web-courses is a plus.
Ability to record own video narration is a plus.
The interview process requires the candidate to present samples of past web-based training design
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to:
Build and enhance our proven security platform
Blend innovation and speed in a constantly evolving cloud architecture
Analyze new threats and offer deep insight through data-driven intel
Collaborate with customers to help solve their toughest security challenges
We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
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