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State of Massachusetts Supervisor for Non-Licensed Programs in Boston, Massachusetts

The Department of Early Education and Care (EEC) is an agency that represents an exciting opportunity to continue to build a coordinated, comprehensive system of early education and care services in Massachusetts. EEC’s mission is to lead the way in helping Massachusetts’ children and families reach their full potential. By providing and coordinating a range of services and assistance, EEC will continuously improve the quality, affordability and accessibility of early education and care in the Commonwealth. EEC Seeks to hire aSupervisor for Non-Licensed Programs to Supervise and coordinate the monitoring and oversight of early education and care programs that are not subject to EEC licensure (Non-Licensed Programs), including Funded Programs and other non-licensed early education and care programs. The Supervisor for Non-Licensed leads a team of and supervises the work of the Funded Program Monitors Unit. The incumbent provides technical assistance and consultation to the Unit and to non-licensed programs. They also participate in policy and procedure development as it pertains to Non-Licensed Programs. Detailed Statement of Duties and Responsibilities: * Supervises activities related to the inspection, oversight, evaluation, and monitoring of Non-Licensed Programs required to be overseen by EEC. * Supervises, trains, and evaluates Funded Program Monitors. Involved in decisions pertaining to Monitors, including hiring of Monitors, performance review, and assessment of potential issues with employee competencies. * Review and approve work assignments, issuing of program certificates and other approvals, investigation activities and recommendation for enforcement. Oversee the Monitors’ work; and ensure the timely completion of monitoring work including the issuance and renewal of certificates and registrations and the investigation of complaints. * Supervises and conducts monitoring studies or visits. * Supervises and may conduct complaint investigations against Non-Licensed Programs or escalate to Investigations Unit as necessary. * Oversees the unlicensed care complaint process, including the development of policies and procedures for unlicensed care, make recommendations regarding referrals to licensure or non-licensure processes, and escalate cases to Investigations Unit as necessary. * Writes extensive reports documenting visits and investigations of Non-Licensed Programs. * Participates in the coordination of contacts with other state and local agencies related to Non-Licensed Programs. * Refers cases of non-compliance of regulations or requirements for appropriate enforcement action. * Participates in the development and implementation of deficiency correction orders, formal complaints, pre-hearing conferences, hearing proceedings and Court proceedings. * Testifies at hearings and in court matters related to Non-Licensed Programs. * Coordinates the dissemination of Non-Licensed Programs information to other agency units. * Participates in developing statewide in-service training, policy formulation, proposed regulations and standard operating procedures. * Leads the development and organization of future developments of responsibilities for the Funded Program Monitor Unit, including participation in project plans, execution of deliverables, and organizing the work and participation of the Funded Program Monitor Unit in said project development. * Collects, compiles, prepares and disseminates statistical reports on Non-Licensed Programs activities. * Active member and contributor of the Supervisors team. * Other duties as assigned Preferred Qualifications: * Considerable knowledge of the principles, practices, methods, trends, standards, prototypes and organization of Non-Licensed Programs and school systems * Ability to communicate technical information effectively in writing and oral expression. * Ability to communicate facts of a case in order to take appropriate action. * Ability to gather and analyze information through observation and interviewing and by examining records and documents. * Ability to make decisions (including decisions about health and safety of children) in stressful situations. * Ability to deal constructively with conflicts and confrontations. * Ability to deal tactfully and maintain harmonious working relationships with programs, local inspectors and co-workers. * Ability to prepare detailed written reports which represent facts accurately and objectively. * Knowledge of the principles, practices and techniques of regulation and investigation procedures and interviewing techniques * Knowledge and understanding of current educational standards, trends, research and best practices as they apply to child growth and Development. * Ability to handle stressful, emergency or crisis situations * Ability to maintain accurate records. * Ability to communicate technical information clearly and concisely. * Ability to be organized, self-motivated, self-directed and to work independently toward the accomplishment of short-term objectives and long-range goals. * Ability to use computer software. * Ability to determine subordinates' training needs; coach and provide or arrange for needed training. * Ability to motivate subordinates to work effectively; assess staff ability to work independently and make decisions in line with agency’s goals and objectives. * Ability to make decisions pertaining to personnel, including hiring of staff, conducting performance reviews, implementing progressive disciplinary measures, assessing potential issues with employee competency; enforcing adherence to agency policies; assessing work performance to ensure policies are procedures are applied consistently. Please note that this position’s location is listed as Boston. However, there will be the option to be based out of any of EEC’s five regional offices. Travel to each of the offices will also be required. Questions regarding this posting may be directed to Jillian Auerbach in Human Resources atjillian.g.auerbach@mass.gov First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have a Bachelor’s degree or higher and (A) at least five (5) years of full-time or equivalent part-time professional experience in the childcare field, including early childhood education in a nursery school, kindergarten, child development center or educational institution, family childcare or school age childcare; in residential or human services; or investigative, law enforcement or regulatory administration work, of which (B) two (2) years must have been in a leadership or supervisory capacity which may include classroom supervision and operating a child care program. Incumbents may be required to have a current and valid motor vehicle driver’s license at a class level specific to assignment. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. Job: Community and Social Services *Organization: Department of Early Education and Care *Title: *Supervisor for Non-Licensed Programs * Location: *Massachusetts-Boston - 50 Milk St Requisition ID: 210004VK

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