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Prime Therapeutics Supervisor Pharmacy Education & Outreach - Remote New York in Boston, Massachusetts

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Supervisor Pharmacy Education & Outreach - Remote New York

Job Description Summary

Works with business units to create Education and Outreach strategies for Medi-Cal Rx. Determines how communication, education and outreach activity plans should be executed to provide information and awareness around Medi-Cal Rx topics and shapes plans to reach target markets and stakeholder populations. Applies broad knowledge of Medi-Cal Rx, Medicaid and the healthcare industry.

Job Description

  • Oversees the design and implementation of outreach education and activities in consultation with clients, vendors, and stakeholders.

  • Researches, develops and maintains materials for education and outreach activities including Training Plans, Provider Welcome Packets, and Provider Manuals.

  • Assists outreach team with the development of training programs, including materials and delivery venue(s) suitable for the given topic and audiences that includes local live seminars, recorded seminars, e-learning (computer-based training) services, and Rx system interactive/classroom.

  • Monitor and evaluate the effectiveness of each education and outreach activity/session conducted.

  • Maintain comprehensive education and outreach registration and attendance records.

  • Serves as the subject matter expert within the internal learning team on issues related to the contract and the outreach population.

  • Identify areas of improvement within the education and outreach content to reduce provider confusion or errors.

  • Attend special events or forums identified by the client.

  • Provide the logistical support, scheduling, administration, coordination, event planning functions, equipment, materials, supplies and technology necessary to address training needs.


  • Minimum 5 years of relevant experience with a Bachelor's degree OR 9 years of relevant experience without a degree.

  • 2+ years of training experience.

  • Ability to provide leadership and direction to other team members.

  • Demonstrated application of instructional design and adult education and training concepts.

  • Ability to convert abstract ideas into concrete solutions, and ability to communicate technical information to non-technical customers.

  • Proven ability to interact effectively with and positively influence organization leadership.

  • Excellent facilitation and classroom management skills.

  • Strong technical (computer systems) skills and understanding of computing concepts (file structure, saving versions of files, tracking changes, advanced MS Office features).

  • Ability to travel as needed.

  • Strong working knowledge of MS Office (Word, Excel, PowerPoint)

  • Superior organization and planning skills.

  • Exceptional communication skills including presentation, public speaking, and facilitation skills.

  • Experience delivering classes face-to-face as well as remotely with the ability to engage the audience and have a high energy level.

  • Ability to establish credibility with provider community and collaborate and partner with leaders.

  • Experience with Web-based Training.

  • Experience with Learning Management Systems (LMS).

  • Experience authoring/editing clinical training and delivering clinical training to providers.

  • Prefer candidates who have worked with California Department of Health Care Services (DHCS), Fee for Service Medicaid and/or Managed Medicaid experience.

Work Experience

Work Experience - Required:

Management/Leadership, Operations, Training

Work Experience - Preferred:


Education - Required:

A Combination of Education and Work Experience May Be Considered., Bachelors

Education - Preferred:



Certifications - Required:

Certifications - Preferred:

Potential pay for this position ranges from $72,130.00 - $115,410.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ‚Äč If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email