Change Healthcare Technical Trainer - Pharmacy in Boston, Massachusetts
Overview Of Position
A Technical Trainer acts as a technical business consultant (in person or remote) to our clients and looks for opportunities for our products and services to be employed or adjusted to maximize our client’s product ROI.
What will be my duties and responsibilities in this job?
Develop and maintain technical product training and demo materials including lesson plans, precise recordings of product training and alternatives to live training
Host live in-person or remote internal and external client training and demos
Works with product SMEs, engineering and technical support to ensure that course material reflects current product features
Participate in implementations and project tracking activities to support those implementations and to help ensure our client’s success using our products.
What are the requirements needed for this position?
Associates of Arts Degree or 2 years experience in healthcare in lieu
2+ years of experience in a pharmacy support or training role
Excellent technical business writing skills and experience with written procedures
Proficiency in Microsoft Office Suite applications, including Outlook, Word, PowerPoint and Excel
Familiarity with Salesforce or other CRM tools
What other skills/experience would be helpful to have?
Knowledge of SQL queries
Familiarity with screen recording software
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
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Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.
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Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
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