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Harvard University Assoc. Dir. Teaching/Learning in Cambridge, Massachusetts

53146BRAuto req ID:53146BRJob Code:I0359M IT Program Management V Location:USA - MA - Boston Business Title:Associate Director for Teaching and Learning Technologies SupportSub-Unit:------------ Salary Grade ( :059Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Additional Qualifications and Skills:

  • Knowledge of Microsoft Office Suite, advanced Excel skills

  • Knowledge of information technology applications, processes, software and equipment

  • Knowledge of advanced IT project management principles (e.g. Agile) and software

  • Demonstrated cross-functional project leadership experience

  • Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor

  • Attitude that supports an Agile working environment

  • Demonstrated experience in managing learning management systems, video applications, student assessment and engagement tools, course design & development, and supporting staff

  • Applied knowledge of instructional technology design in a higher-ed settingPrevious experience managing a team of technology experts in a service-delivery setting.

  • Demonstrated experience in vendor and 3rd party system integration, administration, and integration.

  • Demonstrated experience motivating staff and faculty in teaching and learning technology adoption

  • Effective communication skills in meeting, formal presentations, and written documents is crucialProven ability to lead projects and resource them successfully, for project success

  • Advanced degree or coursework in technology or education desired but not essential.

  • Working effectively within a culture inclusive of individuals with diverse backgrounds, styles, abilities, and motivations, and appreciate and leverage the capabilities, insights, and ideas of all individuals.

Additional Information:Harvard Medical School Mission and Community Values (

Harvard University offers an outstanding benefits package including:

  • Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.

  • Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.

  • Retirement: University-funded retirement plan with full vesting after 3 years of service.

  • Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.

  • Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

  • Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.

  • Harvard access to athletic facilities, libraries, campus events, and many discounts throughout metro Boston.

The Harvard Medical School is not able to provide visa sponsorship for this position.

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Department:IT-Teaching and Learning TechnologyPre-Employment Screening:Criminal, Education, IdentitySchedule:​35 hrs. per week | Monday - Friday | 9:00 am - 5:00 pm

Job Function:Information Technology School/Unit:Harvard Medical School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:

Lead large scale multiple complex projects and/or teams using multiple technologies with possible school or university wide impact.

Typical Core Duties:

  • Responsible for effective staff management, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environment

  • Design solutions and lead multiple projects

  • Determine and coordinate budgetary and staffing resources (internal, vendor)

  • Encourage partnership and shared risk

  • Resolve competing priorities

  • Oversee all aspects of project portfolio throughout project lifecycles to ensure completion within the defined scope, quality, time and cost constraints

  • Use knowledge of strategies and priorities at multiple levels to set and review project portfolios and balances work activities in the portfolio

  • Absorb and leverage project related technology to ensure effective project management and collaboration

  • Apply Harvard University’s IT technical standards and best practice

  • Mentor others

  • Provide training to clients/staff

  • Abide by and follow the Harvard University IT Code of Conduct

Basic Qualifications:

  • Minimum of seven years’ post-secondary education or relevant work experience

  • Supervisory experience

Certificates and Licenses:

  • Completion of Harvard IT Academy Project Management Foundations course (or external equivalent) preferred

  • PMP or other relevant certification and experience preferred, e.g., Scrum Master

Working Conditions:

  • Work is performed in an office setting

Job-Specific Responsibilities:

Reporting to the Director, Teaching and Learning Technologies, the Associate Director for Teaching and Learning Technologies Support is responsible for leading and adapting support strategies and operational excellence for online, hybrid, and traditional classroom instruction for Harvard Medical School’s Doctoral, Graduate, and Executive and External Education programs. Managing a team of instructional design, online learning training, and support, and specialized classroom and clinical simulation technology specialists, this position will interface with program staff and leadership to ensure technical support and training needs are met by aligning existing and emerging technology available within the school, university, and academic marketplace to the needs of the faculty, staff, and student experience. In conjunction with the Director, Teaching and Learning Technologies, the Associate Director for Teaching and Learning Technologies Support will be responsible for coordinating and conducting needs analysis documentation for various academic programs’ technology opportunities and gaps to help guide and inform the overall technology systems roadmap for Harvard Medical School’s academic mission areas.

Working across the IT organization at Harvard Medical School and the University, this position will be responsible for identifying opportunities, leveraging expertise, and implementing and adapting timely and appropriate outreach, training, and support for the wide array of tools available. Success in this role hinges on maintaining a focused team of specialized support and training staff, consistent communication with our constituencies, and a strong focus on continual quality improvement of teaching and learning technology tools, services, and student experience for all of Harvard Medical School. This position will manage 8-12 staff, customer relationships, budgets, and the daily operations of teaching and learning support, training, and user experience for Harvard Medical School.

Due to the nature of the varying academic programs at Harvard Medical School, some off-hours work and weekends may be required.

Responsibilities of this position include:

  • Work with residential, graduate, continuing, and distance education program leadership to establish and maintain relationships for technology opportunities and requirements

  • Assist the Director, Teaching, and Learning Technologies in advancing the strategy and mission of Information Technology for the educational mission.

  • Maintain budgets and financial projections for teaching and learning technology used throughout the school

  • Build adoption and shepherd a new generation of software and technology solutions in support of our educational mission

  • Effectively communicate projects’ progress up, down, and horizontally across the organization in conjunction with the IT Project Management Office.

  • Lead and participate in governance committees related to various teaching and learning technology needs and prioritization of technology projects

  • Maintain close relationships through committees and partnerships with central University programs and other Medical Schools

  • Manage and oversee contracts and activities performed by 3rd party vendors or external contractors

  • Consistently deliver timely and effective communications regarding department activities and offerings to the community