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Harvard University Director of Accessible Svcs in Cambridge, Massachusetts

56285BRAuto req ID:56285BRJob Code:S0359M FSS Student Service Mgt V Location:USA - MA - Cambridge Business Title:Director of Accessibility ServicesSub-Unit:------------ Salary Grade ( :059Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Additional Qualifications and Skills:

  • Master’s degree in psychology/education

  • Exceptional organizational and managerial skills

  • Expertise in planning, implementing, and evaluating disability services program in higher education

  • Expertise with ADAAA and other applicable disability laws

  • Diverse understanding of technologies available to assist students with disabilities

  • Keen analytical ability and to be able to review and interpret a wide-range of disability documentation

  • Ability to manage complex situations, completing demands and a de-centralized environment

Additional Information:

The Faculty of Arts and Sciences will not provide visa sponsorship for this position.

In order to be considered for this role, a resume and cover letter must be submitted with application.

The Division of Continuing Education (DCE) comprises several entities serving about 30,000 students annually. The Harvard Extension School, the Harvard Summer School, the Harvard Professional Development Programs and the Harvard Institute for Learning in Retirement allow Harvard to serve the learning needs of students across their life. For more than a century, Harvard Extension School has made Harvard faculty and teaching accessible to a diverse community of local, national, and international students. Harvard Extension School enrolls approximately 17,000 students per year in approximately 46 graduate and undergraduate liberal arts and professional fields. More than 1,500 open enrollment courses are offered year-round with over 600 available online are offered at affordable prices to our communities across the world. Harvard Summer School offers approximately 450 courses on the Harvard Campus to 11,000 secondary school, college and adult learners and more than 30 international study abroad programs for up to 600 students each summer. The Division also includes the Harvard Institute for Learning in Retirement with approximately 550 active members and Harvard Professional Development Programs offering nearly 130 short noncredit programs to more than 3,200 participants annually.

All formal offers will be made by FAS Human Resources.

Harvard offers an outstanding benefits package including:

Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year

Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.

Retirement: University-funded retirement plan with full vesting after 3 years of service.

Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.

Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.

Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Department:Division of Continuing EducationPre-Employment Screening:Criminal, Education, IdentitySchedule:Monday-Friday, 9-5pmJob Function:Faculty & Student Services School/Unit:Division of Continuing Education EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Typical Core Duties:

  • Responsible for effective staff management, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environment

  • Oversee the design and implementation of programs to enhance the quality of the student experience; manage processes, outreach, content and finances

  • Provide individual and group advising in support of students’ well-being, success and completion of degree requirements

  • Provide student organizations with guidance and advising including training, strategic planning, financial oversight, and policy and procedures

  • Oversee the implementation of events, seminars, and conferences including developing content and structure, publicity, coordination with other Harvard offices and groups and logistical details

  • Develop reports, analyze data and trends to refine procedures, policies and practice

  • May plan and manage departmental budget

  • May review accommodation request and determine eligibility

  • May serve as primary contact for students in regards to Title IX; disseminate information about policies, manage and keep track of cases and provide guidance and support to students

  • Collaborate with leadership to continuously improve student services policies

  • Develop and implement operational policies, procedures and training for staff

  • Ensure compliance with University policies and procedures and applicable legal rules and regulations

Basic Qualifications:

  • Bachelor's degree or equivalent work experience required

  • Minimum of 8 years’ relevant work experience

  • Supervisory experience

Working Conditions:

Harvard will require COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement and exceptions may be found at the University’s “COVID-19 Vaccine Information” webpage:

Job-Specific Responsibilities:

Reporting to the Dean of Students, the Director of Accessibility Services oversees the accessibility and accommodations of programs, courses, content, and environments for students attending Harvard Extension School (13,000 annually), Harvard Summer School (10,000 annually), Harvard Summer Study Abroad (500 annually), Professional Development, and Harvard Learning in Retirement Programs, approximately 600-800 students receive accommodations annually in both traditional and non-traditional college settings.

Responsibilities include:

  • Develops standards, policies, and processes for the Division of Continuing Education (DCE) related to Accessibility

  • provides leadership based on field’s best practices and pertinent laws to internal and external constituents within DCE and at the university level for DCE related matters. Understands, keeps abreast and verifies the 504 of the of the 1973 Rehabilitation Act and the Americans with Disabilities Act Amended Act (ADAAA) to ensure compliance with changes in laws and interpretations.

  • Serve on committees relevant to accessibility, consults with faculty and administrative offices within DCE for guidance on ADA related matters; primary liaison and partner with other Harvard University offices (e.g., AEO, GSE) on matters of shared student accommodations, and other Harvard Agencies and offices (e.g., University Disability Services) to procure accommodations for students and establish best-practices. Decisions have significant impact on liability for DCE and Harvard University.

  • Serves as case manager for select group of high need cases; reviews documentation, makes determination of reasonable accommodations, interacts with student regularly to ensure accommodations are properly implemented and student is achieving access.

  • On-going independent and collaborative problem solving with Dean of Students, faculty, staff, and constituents across the university.

  • Maintains records of all student, staff, faculty interactions regarding accommodation needs and student requests.

  • Provides leadership and employee management to the office of Accessibility Services Office personnel exempt and non-exempt positions, LHT roles, and summer interns as appropriate.

  • Develops professional plans and pathways collaboratively with employees; provides support and leadership related to accommodation-decisions and grievances; full responsibility for HR and financial decisions including hiring, employee discipline, budget priorities; develops and deploys strategic plan of ASO; manages the Adaptive Technology Lab, and, Accessible Materials Center including strategic planning and financial considerations.

  • Provides direct oversight of administrative office functions and reporting; develops and maintains reporting matrix of active and completed cases with students for annual and quarterly reports; monitors effectiveness of services for students and faculty; mediates student-faculty accommodation concerns.

  • Represents ASO on institutional committees as assigned. Provides education and support for DCE Offices and external Harvard departments/schools on issues of accessibility.

Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, perspectives, beliefs, and values.