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Akamai Technologies, Inc Documentation and Training Specialist in Cambridge, Massachusetts

Documentation and Training Specialist

Cambridge, United States

Engineering

Feb 11, 2019 Post Date

016028 Requisition #

The Engineering Learning team is growing and Akamai is looking for an experienced Documentation and Training Specialist to help plan, analyze, design, develop, deploy and evaluate learning materials that provide new engineers with the information they need to understand the development environment and employ best practices.

As a Documentation and Training Specialist, you will be responsible for:

  • Collaborates with members of the Engineering Learning team to determine training needs, design proposed solutions, and develop training programs to meet the needs of the engineering function.

  • Design and develop learning content using instructional design strategies in a variety of methods including instructor-led, web-based and virtual training

  • Under guidance from Manager or Lead Instructional Designer, designs technical training programs, including online courses, instructor-led courses, and interactive labs and workshops directed at the Akamai Engineering community.

  • Collaborates with Subject Matter Experts to identify what students need to learn.

  • Develops objectives and ensures content matches those objectives.

  • Provides learning activities and strategies that will engage and motivate the learner to further develop knowledge and skills.

  • Develops course content from scratch.

  • Manages content review process, validating learning objectives and course effectiveness.

  • Develops subject matter expertise in assigned technical area and maintains in-depth and up-to-date knowledge of subject matter.

About the Team

The Engineering Learning team produces documentation and training materials that provide engineers with the information they need to quickly acclimate to the Akamai development environment and maintain the highest standards of quality when designing and building highly reliable and scalable systems.

Required Education and Experience

Applicants must meet one of the following education and experience requirements:

  • 2 years of relevant experience and a Bachelor’s degree or

  • Relevant experience and a Master’s degree or PhD

Required Skills

  • Minimum of 2+ years instructional design experience.

  • Minimum of 2+ years of overall experience in an Engineering organization.

  • Minimum of 2+ years of experience developing technical trainings and labs

Desired Skills

  • Concrete knowledge of Instructional Design theories and practices

  • Experience applying adult learning principles as well as the ability to recognize and adapt to different learning styles.

  • Experience with Graphic Design

  • Expertise with Articulate 360 Suite

  • Exposure to software development, coding, and scripting.

  • Efficient and comfortable in interacting with geographically diverse subject matter experts and project team

  • Knowledge of Google Apps (Sheets, Docs, Slides, Forms)

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visitwww.akamai.comand follow @AkamaiCareers onTwitter,Facebook,LinkedInandInstagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please clickhere.

Akamai Technologies is an Affirmative Action, Equal Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.

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