Harvard University Financial Aid Management II in Cambridge, Massachusetts
46625BRAuto req ID:46625BRJob Code:FS0158 Financial Aid Management II Location:USA - MA - Cambridge Business Title:Assistant Director of Financial Aid, Senior Admissions OfficerSub-Unit:------------ Salary Grade:058Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:1) Bachelor’s degree required
2) 7+ years of experience in a complex financial aid environmentAdditional Qualifications:1) Master’s Degree Preferred
2) Extensive knowledge of needs analysis, excellent communication and management skills, and a thorough understanding of federal and state regulations regarding financial aid.
3) Ability to travel and work evenings and weekends, substantial interviewing, admissions folder reading, and full participation in the work of the Admissions Selection Committee expected.
4) Work will require sitting, near vision use for reading and computer use for extended periods of time, lifting (approximately 20 to 30 pounds), bending, and other physical exertion.
5) Excellent written and oral presentation skills. Candidates must have strong problem solving skills; an ability to work effectively under pressure and to learn complex material easily. Ability to resolve a wide range of issues from inquiring students, parents, and other entities with sensitivity, discretion and accuracy. Strong counseling skills are desired. A familiarity with the academic and extracurricular life of the College is preferred. Knowledge of financial aid is helpful and candidates should have a basic working knowledge of word processing and database systems.
6) A valid Driver’s licenseAdditional Information:Admissions:
1) Represent assigned regions of the US and abroad - create and implement marketing plans based on Harvard's interest in recruiting a highly diverse applicant pool. Provide information and advice about Harvard College, generally, and about its admissions procedures specifically, to prospective students, applicants, their parents and secondary school guidance counselors. This would be done through interviews in the office, personal visits to secondary schools, correspondence, email and telephone contact. In addition to recruiting prospective students to apply to Harvard College, an officer would encourage admitted students to matriculate at the College.
2) Read and evaluate admissions applications from assigned geographical regions. (A part-time-time admissions officer would have approximately 750-800 folders to read and for which to be responsible). Apply discretion and independent judgment in deciding which qualified students should be presented to the committee for possible admission. The Admissions Committee relies heavily upon recommendations in selecting the incoming class.
3) Develop and nurture relationships with alumni interviewers. Devise regional interview process procedure; plan and run alumni interviewing workshops in assigned geographical areas. Train alums on how to conduct successful applicant interviews.
4) Answer and respond to inquiries and concerns of applicants and students both admitted and rejected from their geographical area.
5) May Chair an Admissions Sub-Committee.
Knowledge, skills, abilities:
1) Should possess strong customer service orientation and enough detailed knowledge of the Harvard community to represent the College effectively to secondary schools and prospective applicants.
2) Must work well under pressure, and possess strong time management and organizational skills to meet deadlines, independent initiative, excellent judgment, and the ability to keep information confidential.
3) Proficiency with operating computers and using office productivity software such as Microsoft a must.
4) Application review is conducted online remotely; each reader is expected to have reliable Internet access.
5) Proficiency with the Internet, data entry, and word processing is required.
6) Problem solving skills, including specifically: the ability to develop and analyze options/hypotheses objectively.
7) Communication skills (both written and verbal), including specifically: the ability to make presentations to large groups of students, parents and alumni.
8) Leadership skills, including specifically: the ability to lead effectively and sensitively, build rapport across teammates, motivate others, demonstrate and foster genuine and meaningful collaboration, share knowledge effectively, respect others, and live the values of Harvard College Admissions and Financial Aid.Department:Admissions and Financial AidPre-Employment Screening:Criminal, Education, IdentityJob Function:Faculty & Student Services Duties & Responsibilities:1) Oversees the Current Student Financial Aid Renewal Application Process for 3200 returning students.
2) Manages all communication with returning students regarding application instructions for financial aid and subsequent missing information emails.
3) Develops and implements training for financial aid awarding for new staff.
4) Coordinates the awarding of financial aid by distributing calculations to financial aid officers, checking awards for accuracy once entered into PowerFaids, and notifying students of their awards.
5) Manages other application related processes throughout the year including verification of sibling enrollment, midyear reconsiderations, and estimated year award verification.
6) Supervises one officer and oversees the work of the 3 person Current Student Financial Aid Renewal Team.
1) Serves as a member of the College Financial Aid and Admissions Committees, with primary responsibility for counseling students and their families regarding financial aid issues. Typical financial aid applicant load is 450 students.
2) Serves as member of Officer of the Day Team which provides regular on-call support to students and families. Officer is responsible for answering general phone and email correspondence at least once per week.
3) Evaluate financial aid applications for both returning and newly admitted students using federal and institutional guidelines and methodologies.
4) Participate in the formulation of financial aid policy and procedures.
5) Serve on the Financial Aid Committee which responds to request for reconsiderations of aid awards; serve as assigned students’ representative to Financial Aid Committee.
The Assistant Director also has senior responsibilities in the awarding cycle for returning and prospective students, as well as an ongoing role in the College's efforts to educate various publics about its admissions and aid programs.
1) Serves as second reader for financial aid awards. Reviews the work of professional staff to be sure that financial aid awards meet established federal and institutional guidelines.
2) Counsels students and families about financial aid as needed.
3) Works with Director and other senior staff to establish policies and guidelines as part of senior management team for financial aid.
4) Trains other professional staff as needed.School/Unit:Faculty of Arts and Sciences EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.