Harvard University Humanities/Social Sciences Dir in Cambridge, Massachusetts

45396BRAuto req ID:45396BRJob Code:RS0060 Humanities/Social Sciences Dir Location:USA - MA - Boston Business Title:Senior Director, Research Computing ServicesSub-Unit:------------ Salary Grade:060Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:

Applicants must be experienced and effective managers with 15+ years of post-graduate work experience, including 7+ years of relevant management experience.

An advanced degree is required, preferably with a quantitative focus and/or in the social sciences.

Additional Qualifications:Experience as an administrator in higher education preferred. Applicants must demonstrate a deep understanding of the research process, a strong customer service orientation, ability to effectively manage a team and motivate team members, excellent project management skills, and the ability to think creatively and strategically regarding the application of technology to academic research.

Experience managing a research computing or data science team strongly preferred. Additional Information:

Harvard Business School, whose mission is to educate leaders who make a difference in the world, is seeking an experienced senior manager with a strong background in data science, quantitative research, and research computing infrastructure to lead its Research Computing Services (RCS) group within the Division of Research and Faculty Development (DRFD).

The Division of Research and Faculty Development (DRFD) is the School’s largest administrative unit with approximately 270 full-time and part-time staff. The organization was formed in 2002 to fully integrate the activities underlying faculty support and development. HBS is unique among top business schools, perhaps in higher education more broadly, in having a unit like the DRFD – one that funds faculty research internally, provides centralized research services, and combines nearly all faculty-related administration and services under one umbrella. From the time a prospective faculty member is identified as a recruiting candidate, and whether a faculty member spends six months or their entire career at HBS, the DRFD team’s focus is to support the success of each individual and contribute to an environment where they can thrive and do their best work in service of the School’s mission.

RCS is a centralized service within the DRFD that supports faculty for all their research computing needs. These services include managing access to and support for the research computing infrastructure and research computing software as well as a full range of research computing services provided directly to faculty in conducting their research including data collection, acquisition, processing, and manipulation; statistical programming and methodological consulting; and data analysis, visualization and presentation of data. The portfolio of services contributes to the School’s ability to attract and retain faculty. Members of RCS team provide consultation services to faculty and other researchers, work on specific research projects for faculty members, and support the research computing infrastructure at the School.

The ideal candidate will have extensive research computing experience, possess strong technical IT skills, demonstrate extensive experience with research data management, and be a seasoned manager of both a research computing staff and a research computing environment. S/he will have a history of successful collaborations, particularly in a service delivery environment, and be an effective leader.

Cover Letter is Required.

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Harvard Business School is unable to offer visa sponsorship for this opportunity.

Explore HBS Work Culture at http://www.hbs.edu/employment/ and learn about other Employment Opportunities.Department:DRFDPre-Employment Screening:Credit, Criminal, Education, IdentityJob Function:General Administration, Information Technology, Research, TechnicalDuties & Responsibilities:

Reporting to the Managing Director for Research Development Services, and in collaboration with partners above, the Senior Director is responsible for providing a world-class research computing environment for HBS faculty, including strategy, management of resources, and day-to-day operations. The Senior Director will explore options and implement strategies to ensure that the portfolio of services provided is structured to meet evolving faculty research needs. Primary responsibilities include:

Leading the RCS Team

  • Manages a team of statisticians, analysts, programmers, and other specialists in fostering a strong customer service culture. Provides leadership, guidance, and support to staff, assisting them in the successful execution of their roles, in their professional development, and in cultivating an environment where staff at all levels can thrive. Establishes priorities and provides the team with training, resources, and support to perform their roles successfully.

  • Ensures service offerings are aligned with the evolving needs of faculty and that the quality of delivered services meets the Division’s high standards.

  • Manages the assignment of project work to team members, monitors progress, and ensures successful completion of projects and delivery of services. Allocates group resources, prioritizes projects, and manages problem resolution.

  • Engages with RCS team members to develop customized solutions as needed.

  • Maintains expertise in research computing technologies. Provides guidance for investments in platforms, hardware and software. Identifies opportunities to improve the research computing infrastructure to reflect changing faculty needs.

  • Manages a $1.5 million operating budget.

​​Faculty Research Computing Support

  • Provides direct support to HBS faculty members, helping them navigate the research computing resources available to them—hardware, software, infrastructure, and services.

  • Works with faculty in assessing their research computing requirements and recommending applicable technologies, approaches, and solutions. Consults with faculty members on research plans and challenges, and recommends resources to address their research needs.

  • Works with faculty members to resolve issues and ensure high-quality services. Ensures that faculty are well supported and feel well supported.

  • Works with outside vendors and data sources on behalf of faculty and researchers to negotiate security requirements and other conditions.

  • Reviews and approves security plans around data use agreements.

Partnering with HBS IT

  • Partners with HBS IT to manage and provide strategic direction for the research computing environment, ensuring state-of-the-art research computing resources and support models.

  • Works in close partnership with HBS IT to oversee the research computing infrastructure, including the HBS Research Grid and presence on both the FAS RC Odyssey supercomputing cluster and cloud-based servers.

  • Identifies emerging research computing needs, partnering with IT to develop solutions and ensuring that faculty members have the software, hardware, and infrastructure they need.

  • Advises on selecting, installing, and using HBS and non-HBS standard hardware and software, statistical packages, database systems, programming languages, and other tools.

  • Oversees provisioning of custom environments and tools for faculty research projects.

Partnering across Harvard University and beyond

  • Identifies and develops partnerships across Harvard that are crucial for the ongoing evolution and success of research computing initiatives.

  • Maintains existing and builds new partnerships with services providers at IQSS and FAS RC.

  • Serves on various committees, including the Harvard University Research Computing Council.

School/Unit:Harvard Business School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.