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Harvard University Learning Systems Manager in Cambridge, Massachusetts

62319BRAuto req ID:62319BRJob Code:I0857P IT Business Analysis Prfss III Department Office Location:USA - MA - Boston Business Title:Learning Systems ManagerSub-Unit:------------ Salary Grade ( :057Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Additional Qualifications and Skills:

  • Bachelor's degree in related field preferred

  • Knowledge and proficiency in using learning management systems

  • Strong communication skills for the purpose of documentation development, including the ability to communicate technical information to non-technical users

  • Ability to learn new software and systems quickly

  • Knowledge of e-learning best practices and principles

  • Familiarity with multiple learning management systems

  • Ability to prioritize and manage multiple tasks simultaneously while producing quality deliverables

  • Working knowledge of HTML, CSS, JavaScript and Creative Cloud

  • Understanding content integration approaches employed by other providers such as Udemy, Percipio, Pluralsight, EdCast, etc.

Additional Information:This position is based in Boston, but the work may be done primarily remote. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

The Harvard Medical School is not able to provide visa sponsorship for this position.

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Department:External EducationPre-Employment Screening:Education, IdentityJob Function:Information Technology School/Unit:Harvard Medical School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Basic Qualifications:

  • Minimum of two years’ post-secondary education or relevant work experience

Certificates and Licenses:

  • Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Position Description:

We are seeking an experienced and strategic Learning Systems Manager to lead the development and administration of our department's Learning Management Systems. In this role, you will collaborate with cross-functional teams, subject matter experts, and vendors to ensure optimal system configuration, content integration, and support.

As the primary owner of the department's learning environment, you will be responsible for assigning and roles and permissions, identifying trends, resolving issues, providing strategy for monitoring platform and content performance, and evaluating integration and module requests. You will provide strategic direction to ensure that our LMS supports the organization's vision, goals, and objectives.

Additionally, you will proactively identify new technologies and processes to enhance the LMS, and make data-driven decisions to implement them, ensuring that the LMS remains an innovative and effective learning environment for our portfolio of degree programs and courses. We are looking for a forward-thinking and results-driven leader who can successfully drive the LMS strategy, maximize the LMS features and functionality, and provide exceptional support to faculty and staff.

Commitment to Equity, Diversity, Inclusion, and Belonging:We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values ( Benefits:We invite you to visit Harvard’s Total Rewards website ( to learn more about our outstanding benefits package, which may include:

  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.

  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.

  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.

  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.

  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.

  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.

  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.

  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.

  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format:Remote