Massachusetts Institute of Technology Library Assistant II, Access Services Team in Cambridge, Massachusetts
Library Assistant II, Access Services Team
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Libraries, MIT Press, Tech Review
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35 hrs/wk--SU-H, 3:00-11:00 PM or 4:00 PM-12:00 AM
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Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.
LIBRARY ASSISTANT II, MIT Libraries-Access Services Team, to assist with all circulation, reserves, and service desk operations; physical space management; and use of equipment and systems. Will open/close the library; report facilities and safety incidents/issues; participate in book searching, shelving, collecting statistics, handling financial transactions, operating equipment, sorting and delivering materials, and identifying opportunities for service improvements; perform some materials processing; work with staff to resolve problems, correct errors, and maintain the physical condition of the collections; help train staff in policies/procedures/technology; contribute to developing documentation and training materials; and perform other duties as assigned. May process course reserves, assist with hiring/training/directing student assistants, monitor other service points and/or deliver library materials via van, and participate on committees/teams/groups or projects.
REQUIRED: six-months’ direct/related experience that provides an understanding of library or service functions; experience with automated library systems and standard software (e.g., MS Office, e-mail, calendar); ability to generate reports, work with data, and master new software/systems/technology and assist others in their use; strong organizational, interpersonal, and communication skills; commitment to delivering high-quality customer service; ability to work independently and collaboratively as part of a service team; ability to interact effectively with a diverse group of people; ability to manage competing priorities and meet deadlines; well-developed problem solving skills; ability to work under pressure and tolerate ambiguity; initiative and flexibility; ability to lift 40 lbs., move boxes, shelve materials, and push book trucks; and tolerance for exposure to dust. Experience in an academic/research library or working with Aleph, ILLiad, and/or RAPID ILL preferred; as is experience compiling and managing data and using social media tools, e.g., WordPress. Job #16838-4 This is a full-time, 35 hour/week position. The schedule is Sunday through Thursday 3:00 to 11:00 P.M. or 4:00 P.M. to 12:00 A.M. 12/3/18
MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.