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Harvard University Online Learning Facilitator, M in Cambridge, Massachusetts

56384BRAuto req ID:56384BRJob Code:403033 Staff Assistant III Location:USA - MA - Boston Business Title:Online Learning Facilitator, MBA Registrar ServicesSub-Unit:------------ Appointment End Date:31-May-2022Salary Grade ( :053Time Status:Part-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:

  • High School Diploma, GED, or equivalent is required. 3+ years of experience in an administrative support role(s) and/or related experience is required.

  • Education beyond high school may count toward experience.

  • Proficient user of Zoom and MS Office (Word, PowerPoint, Excel, etc.) experience is a must.

Additional Qualifications and Skills:

  • BA/BS or equivalent experience preferred.

  • Comfort with learning new applications and technology

  • Ability to communicate clearly and concisely in person and in writing

  • Strong customer service orientation

  • Attention to detail, punctuality, reliability, flexibility, and ability to work autonomously

  • Appropriate professional behavior and dress are essential

Additional Information:This is a term appointment ending 5/30/22, with a possibility of renewal/extension. There are multiple positions ranging between 15-30 hours/week.

These roles are fully remote and you need to be a residence of MA/CT/NY/VT/ME/NH/MD/RI to work at HU in a remote capacity.

Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage:

A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here. ( Department:MBA ProgramPre-Employment Screening:Identity Job Function:General Administration Job-Specific Responsibilities:NOTE: There are multiple positions.

The Online Learning Facilitator (OLF) is critical to the delivery of Harvard Business School MBA Program courses. OLFs provide basic technical facilitation to students, faculty member(s), and the scribe during class sessions. OLFs are responsible for managing the Zoom platform, including serving as host for the Zoom session, managing class participation traffic, sharing documents or videos with students, polls, guest instructions, setting up and monitoring break out rooms as necessary, and providing support to the students and faculty to ensure the discussions flow smoothly.

Key Qualities: A keen understanding and appreciation of the HBS classroom culture. As a member of the MBA Program team, a successful OLF is professional, punctual, reliable, and able to remain focused and alert during a full 80-minute class session. OLFs must be comfortable with technology, especially the Zoom platform. This role requires clear and concise communication skills, both written and verbal. The OLF will need to be able to multi-task in a calm and collected manner, students and faculty themselves may be uncomfortable with this mode of course delivery and will need support. The OLF must be able to use resources and skills swiftly and efficiently if something does go wrong. Although there will be technical support available during classes, the OLF is the first line of support and is expected to keep the class moving as smoothly as possible.

Requirements: Flexible schedule is necessary. OLFs are required to login to classes remotely based on a course schedule which may vary day-to-day during the term. While classes typically fall into the 8:00am-5pm timeframe, occasional late afternoon/early evening coverage may be necessary based on the class schedule.School/Unit:Harvard Business School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.