Harvard University Staff Assistant III in Cambridge, Massachusetts

46781BRAuto req ID:46781BRJob Code:403033 Staff Assistant III Location:USA - MA - Boston Business Title:Medical Billing Services LiaisonSub-Unit:------------ Appointment End Date:01-Sep-2019Salary Grade:053Time Status:Part-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:High school diploma and three or more years of related experience. Education in related field beyond high school may count toward experience

Additional Qualifications:Previous billing/collection experience in a medical and/or dental field a plus. Business training beyond high school or college background preferred. Excellent organizational and communication skills required. Ability to work independently with minimal supervision. Ability to handle complex and confidential information with discretion. Competency using a variety of computer software (including spreadsheets and word processing). Demonstrated customer service abilities. Knowledge of Dental or Medical administrative operations a plus. Knowledge of Harvard University hospital affiliated systems strongly preferred.Additional Information:Located in the heart of Boston’s Longwood Medical Area, the Harvard School of Dental Medicine ranks as one of the preeminent dental schools in the country. Established in 1867, HSDM was the first dental school in the United States to be connected with a university and coordinated with its medical school. HSDM is the only school within Harvard University that has its own clinical facility and provides direct patient care. HSDM’s vision is to set the standard of excellence in and to define the future of interdisciplinary dental education, state-of-the-art clinical practice, and cutting-edge basic, clinical, and translational research. With this vision as our guide, the School is dedicated to developing and fostering a community of global leaders advancing oral and systemic health. For more information about the Harvard School of Dental Medicine, please visit: http://hsdm.harvard.edu/.

All new HDC hires must complete an immunization screening confirmation as condition of employment.

In compliance with federal law and Harvard policy, all new hires will undergo the E-verify process as condition of employment.

*This is a term position for one year, with possibility of extension dependent upon funding.Department:HDC Clinical OperationsPre-Employment Screening:Credit, Criminal, Education, IdentitySchedule:Half time, 17.5 hours per week, with some flexibility dependent on clinical needs.Job Function:General Administration Duties & Responsibilities:Summary:

The Harvard Dental Center (HDC) is a state-of-the art comprehensive dental care facility located adjacent to the Harvard School of Dental Medicine. As a “school within a school,” the Dental Center houses Teaching Practices, where treatment is delivered by pre-doctoral dental students and advanced graduate dental students. The Dental Center also encompasses a Faculty Group Practice, with care provided by Harvard faculty members. A multi-specialty group dental practice, the Faculty Group Practice combines general dentists, specialists in all areas of dental medicine, and dental hygienists to provide a one-stop approach to treating patients.

Reporting to the Assistant Director of Patient and Financial Services this Part-time Medical Billing Services Liaison is responsible for performing a variety of administrative/support duties that are specifically related to the Oral Surgery Program at the Harvard Dental Center Faculty Group and Teaching Practices.


Duties include hospital and special procedure approvals, hospital Operating Room (OR) scheduling, scheduling medical imaging studies, medical prior-authorizations, medical and sedation services billing, interfacing with special needs agencies for medical treatment and other coordination of services as needed. Support medical/dental provider(s) in the scheduling, billing and collections of services. Successful candidates will be capable of working independently with minimal supervision, have a strong desire to have direct interface with a large patient population pool, multiple dentists and or dental residents and students,. Must possess excellent customer service skills, attention to detail, exceptional organizational and time management skills. The position will perform day-to-day activities of services related to meeting and greeting patients, registering new patients, insurance and patient billing, insurance coding, data entry, cashiering, MassHealth and other coding, and accounts receivable aging. Updates coordinators and manager (as needed) on status of projects.

Experience in gaining insurance approvals for orthognathic surgery, tumor surgery, reconstruction operations including convincing insurance to cover implants. Special needs dentoalveolar surgery. Booking operations at multiple Harvard teaching hospitals and being familiar with their booking systems. Getting insurance approval for many ancillary procedures such as botox prp, therapeutic blocks arthrocentesis of the TMJ. Knowledge in arranging urgent direct admissions of patients to our affiliate hospital when needed. Working with other surgical/medical and dental services in coordinating multi-disciplinary OR procedures (sometimes with 4 separate services involved, keeping track of prescription renewals, able to work with the various surgical service companies ordering custom and stock tmj prostheses, sending the 3D ct data for CAD/CAM prosthesis. Ordering, obtaining approvals and scheduling imaging studies such as CT, MRI, NUCLEAR SCANS, PET SCANS. Knowledge in ICD 10 AND CPT CODING OF SURGICAL PROCEDURES.

This is a one-year term appointment, with the possibility of extension—pending funding.

[GML1]From Dr. Ferraro 8/22/18

School/Unit:Harvard School of Dental Medicine EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.