Harvard University Student Services Management I in Cambridge, Massachusetts

46182BRAuto req ID:46182BRJob Code:FS0557 Student Services Management I Location:USA - MA - Cambridge Business Title:Assistant Director of the Accessible Education OfficeSub-Unit:------------ Salary Grade:057Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:Bachelor’s degree in higher education, education, psychology, or other field related to disability services. At least five years of professional experience in disability services.Additional Qualifications:Master's Degree strongly preferred. Experience with disability services in higher education strongly preferred. Knowledge of and experience working with the ADA Amendments Act, Section 504 of the Rehabilitation Act (1973), and FERPA. Experience interpreting clinical documentation for a full range of disabilities and operationalizing into reasonable accommodations in the college environment. Excellent judgment, discretion, and ability to maintain confidentiality of highly sensitive and confidential information in relation to students with disabilities. Strong organizational skills and expertise in planning, implementing, and evaluating student service/accommodation programs in an academic environment. Demonstrated experience with recognizing, problem-solving, and responding flexibly to situations as they arise with sound judgment. Ability to communicate professionally both verbally and in writing with careful attention to detail. Direct supervisory experience. Excellent interpersonal skills and ability to work collaboratively with a diverse group of students, faculty, and staff.Additional Information:The Accessible Education Office at Harvard University is a dynamic team that currently consists of a Director, two Accommodation Administrators, an Accommodations Coordinator, and an Office Technology Coordinator. The Assistant Director position is one of critical importance in furthering the mission of Harvard University, and reshaping the office to reflect a student-centered, social model approach in disability inclusion and educational advocacy. With most staff, including the Director, being new to this office as of 2017, this is a unique opportunity to develop and grow together as a team. Professionals with a passion for the field, and who have new approaches and fresh ideas to share are strongly encouraged to apply.

All formal written offers will be made by FAS HR.Department:Accessible Education OfficePre-Employment Screening:Criminal, Education, IdentitySchedule:Monday-Friday 9-5Job Function:Faculty & Student Services Duties & Responsibilities:Reporting to the Director of the Accessible Education Office (AEO), the Assistant Director helps manage the office, provides academic accommodations, and delivers services directly to students with disabilities in the Faculty of Arts and Sciences (FAS). Responsibilities include:

  • Provide academic accommodations and direct service delivery to FAS students with disabilities: Coordinate and implement accommodations for a caseload of approximately 200+ students with disabilities. An emphasis on working with students with sensory disabilities and high-level accommodation coordination, such as ASL interpreting and CART services.

  • Conduct 1:1 student interviews, collect, and review disability documentation; determine disability eligibility; devise, implement, and monitor an accommodation plan; monitor services and revise and/or discontinue accommodations as needs change. Collaborate with faculty and departments in the effective, required, and timely delivery of academic materials; confirm accommodation implementation and effectiveness throughout each course, according to access guidelines.

  • In collaboration with the AEO team, develop educational programming for targeted faculty and staff groups to further the knowledge of critical disability, social justice, inclusion, and intersectional identity issues.

  • Assist in managing day-to-day office operations: Train, supervise, and otherwise direct the work of the Accommodation Administrators. Create and implement administrative systems as necessary to improve efficiency and quality of services of the office. In the absence of the director, make office decisions and represent AEO.

  • Represent the Accessible Education Office in meetings pertaining to specific student issues, including legal, facilities, computing, health services, parking, housing, and registrar.

  • Act as primary liaison with the Bureau of Study Counsel, Study Abroad/International Education, and other related departments to support a holistic student-centered approach.

  • Oversee and help coordinate out-of-sequence final exams for all FAS AEO students. In conjunction with the Exams Office, Adaptive Technology Lab, building managers, and course staff, ensures all AEO student accommodation needs are met during each exam period. Strategize more efficient implementation, including the use of the AIM student management system, for overall test accommodation coordination.

  • Other duties as required

School/Unit:Faculty of Arts and Sciences EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.