North Short Community College Senior Financial Aid Counselor in Danvers, Massachusetts

Senior Financial Aid Counselor


Department:Student Financial Services

Locations:Lynn, MA

Posted:Oct 12, 2018

Closes:Jan 21, 2019 - 11:59 PM EST


Ref. No.:FY19-FT18


About North Shore Community College:

NSCC is one of 15 Massachusetts community colleges. The college serves 26 cities and towns along the coastal region from north metropolitan Boston to Cape Ann. Since its founding in 1965, NSCC has grown from a single building to three campuses, and from five to nearly 90 academic programs of study. The college has an urban campus in downtown Lynn, a suburban campus in Danvers and a cosmetology and culinary center in Middleton. Nearly 35,000 students have graduated from NSCC. The college is accredited by the New England Association of Schools and Colleges, Inc., through its Commission on Institutions of Higher Education.

Job Description:

Senior Financial Aid Counselor

Primary work schedule: Monday, Thursday and Friday 9:00 am-5:00 pm, Tuesday and Wednesday 10:00 am -6:00 pm

Peak hours (leading up to add/drop each semester): Monday through Thursday 10:00am-6:00pm, Friday 9:00 am-5:00 pm

MCCC Unit Position, Grade 4

Lynn Campus

Search Extended

Responsibilities include assisting with the planning, organization, and administration of federal, state, and institutional financial aid programs for college students, including grants, scholarships, loans, and student employment; providing prospective students with information regarding financial processes and policies; processing of student aid applications to determine eligibility for financial aid; and communicating the vision, mission, culture, and the specific content of NSCC's educational programs to a variety of constituencies on and off campus. This individual may coordinate select programs and services to targeted populations of both current and potential students, on-campus and in the community.


  • Evaluates financial aid application files for appropriate information and supporting documents; requests additional documentation as needed; performs verification of information; obtains/reviews confidential information relating to student enrollment, grades, and financial status to assess financial need and eligibility. Reviews student aid application files and determines eligibility for federal, state, and institutional financial aid. Awards aid to eligible students.

  • Performs administrative tasks associated with department activities such as rosters, reports, forms, brochures, flyers, instructional materials and general correspondence; reviews or refers to student aid reports, applications, degree audits, tax returns, benefit statements, medical reports, financial aid transcripts, rosters, payment reports, bulletins, regulations, catalogs, policies, procedures, and reference materials; operates a computer and utilizes word processing, spreadsheet, database, or other software programs.

  • Interacts with various agencies/individuals. Attends meetings and serve on committees; disseminates financial aid information to students, parents, and the college community; counsels/advises students and parents relating to financial aid application procedures, available resources, eligibility guidelines, regulations, loans, and special circumstances; conducts entrance and exit loan counseling sessions; conducts on-campus and off-campus workshops on financial aid and financial literacy; communicates with other departments, students, parents, faculty members, schools, bank/loan representatives, consultants, community organizations, the public, outside agencies, and other individuals to coordinate activities, review status of work, exchange information, or resolve problems; acts as liaison with outside agencies to resolve student issues involving coordination of benefits and financial aid.

  • Maintains current knowledge of applicable state, federal, and local laws/regulations; researches new trends and advances in the profession; reads professional literature; attends meetings, workshops, and training sessions.

  • Serves on committees and/or teams as assigned or deemed necessary.

  • Will be responsible for the day-to-day processing of one or more of the following: Federal Direct Loan Program, Federal Work Study Program, Return of Title IV awards, Satisfactory Academic Progress, FAFSA workshops on campus.

  • Other duties as assigned by the Executive Director of Financial Aid or the Assistant Vice President of Student Financial Services and Compliance.

SUPERVISION RECEIVED: Reports to the Executive Director of Financial Aid


  • An earned master's degree with at least two years' experience in financial assistance; or an equivalent combination of education, training, and experience. Community College experience preferred.

  • Strong knowledge of the principles and practices of financial aid and computer based management.

  • Must be able to travel between campuses (when necessary), work evenings and weekends for such events as Open Houses, College Fairs, community engagements, graduation, etc. A valid driver's license is required.

  • Will be required to work peak time hours.

  • Strong working knowledge of Microsoft products; Banner software experience a plus.

  • Effective organizational and analytical skills.

  • Candidates will be required to pass a CORI/SORI background check as a condition of employment.

  • Successful experience interacting with culturally diverse populations required.

Additional Information:

SALARY RANGE:Anticipated starting salary range $49,711-$53,000. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement.


North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Application Instructions:

Submit cover letter and resume no later thanMonday, January 21, 2019. Applicants selected for an interview will need to provide unofficial transcripts or foreign degree evaluations and the name, address, email and telephone number of at least three current professional references to Human Resourcesbefore the interview takes place.

Frequently Asked Questions (FAQ's)

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