Fitchburg State University Director of Housing & Residential Servic in Fitchburg, Massachusetts
GENERAL STATEMENT OF DUTIES: The Director of Housing and Residential Services (the Director), serving at the chief housing officer, is a key leadership position within the Division of Student Affairs. The Director provides vision, leadership, and strategic direction for the department of Housing and Residential Services and Parking Services Management, including staff supervision, budget management, facilities management, policy formulation, contract oversight and compliance, departmental assessment, discipline, crisis management, and building partnerships/collaborations throughout the University community. The Director ensures quality student services and programs that support the objectives of the Division of Student Affairs; initiatives that promote student success (retention and persistence); initiatives that promote student learning outcomes and community development for students living on campus; maintains a secure and satisfying physical environment through collaborations with Capital Planning & Maintenance; and on-going initiatives. The director promotes diversity and initiatives that support the success of traditionally under-represented populations in higher education. The Director supervises a staff of seven full time employees, and indirectly supervises 3 to 4 graduate assistants, 43 resident assistants, and other student staff. The Director manages a $12 million auxiliary budget through strong collaborations with University Financial Services and the Massachusetts State Colleges and Building Authority (MSCBA). SUPERVISION EXERCISED: Supervises applicable administrative, graduate student, and support staff. SUPERVISION RECEIVED: Reports through Student Affairs leadership and communicates regularly with the Vice President for Student Affairs. DUTIES & RESPONSIBILITIES: (List in order of importance) Leadership 1. Responsible for the overall mission, vision, and leadership of a comprehensive housing and residential services operation. 2. Provide administrative oversight and supervision of professional staff, including hiring, guidance, support, and evaluation of personnel to ensure compliance with applicable laws, policies, and regulations. 3. In collaboration with Capital Planning & Maintenance (CPM), develop a vision and strategies to address preventative maintenance, capital projects, and auxiliary projects. 4. In collaboration with University Financial Services, develop a vision and strategies for short- and long-term budget management. 5. Develop a comprehensive residential curriculum with student learning outcomes that promotes student success, diversity, and the success of traditionally under represented populations in higher education. 6. Create a vision for Living Learning Communities and work with staff charged to develop programs, increase faculty engagement, and collaborate with the Division of Academic Affairs. 7. Create the vision and ensure the development of marketing materials representing housing and residential services, in consultation with enrollment management and marketing for the purposes of attracting new students and retaining current students. 8. Ensure the development and cultivation of a residence hall association (departmental and by area/building), and National Residence Hall Honorary programs. Fiscal/Budget Management 1. Through strong collaboration with University Financial Services and the Massachusetts State Colleges and Building Authority, develop and manage a $12 million auxiliary housing budget. 2. In conjunction with the Vice President of Finance and Administration, University Financial Services, Capital Planning and Maintenance, and the MSCBA, develop and oversee a fiscal strategy to manage projects for a master plan. 3. Oversee the parking services budget. 4. Oversee technology contracts (such as Adirondack Housing Director, Parking Management Software). 5. Review Housing Occupancy Agreement and enforce all community standards and housing contracts.