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Staples Senior Instructional Designer in Framingham, Massachusetts


Prefer Eastern Standard Time Zone Working Hours

This role supports the coordination and development of training solutions designed to provide associates with the necessary skills and knowledge they need to be successful in their jobs. With minimal supervision and support from the Manager, L&D, this individual will design and develop learning deliverables for our associates. Additionally, the Senior Instructional Designer will partner with Learning Advisors from diverse business units to develop and deliver curricula that meets or exceeds established expectations.

Primary Responsibilities:

  • Design and develop innovative training solutions that meet SCORM compliance standards and are based in sound instructional designs strategies

  • Develop and create content using rapid development tools and prototyping methods

  • Update/support existing curricula including PPTX, ILT, virtual training, e-learning, m-learning and coaching deliverables

  • Develop job aids and quick reference aids

  • Convert existing training formats to e-learning/ m-learning formats following design standards and processes

  • Design, develop, test, debug and deliver learning solutions to the L&D Ops team for LMS publishing

  • Effectively partner with Learning Advisors to understand and meet business unit expectations

  • Produces high quality work within short project cycles

  • Manage multiple projects under aggressive timelines

  • Assist in the overall project administration including measuring program effectiveness

  • Creative and eager to develop new and innovative solutions

  • Detail oriented; ability to work on diverse teams; excellent communication skills- verbal and written



  • Bachelor’s degree

  • 5-7+ years producing training deliverables

  • 5+ years producing online training deliverables

  • 2+ years producing mobile training deliverables

  • Retail experience preferred

  • Experience with PC hardware and equipment; iOS preferred

  • Solid background and knowledge in instructional design theories and models

  • Solid experience with software tools including: Microsoft Office/ Articulate Storyline/Articulate Rise/ Adobe Captivate

  • Knowledge of Lectora and other authoring tools and technologies

  • Ability to develop animations and graphics to supplement standard e-learning design


  • Experience with training evaluation tools and survey software i.e. Survey Monkey, Microsoft Forms

  • Comprehension of graphic design and/or photography principles

  • Experience with authoring tools such as Adobe Creative Suite including Adobe Premiere and Dreamweaver, Photoshop, Illustrator, InDesign, iMovie, Final Cut etc.

  • Experience with audio/video techniques, audio recording, a/v equipment and practices

  • Knowledge of LMS systems, experience with Cornerstone LMS platform


Click to learn more about the employee benefits, programs and perks offered at Staples. (

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.