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Greenfield Community College Accountant II - Student Financial Services | Full Time, benefited, AFSCME unit position in Greenfield, Massachusetts

Accountant II - Student Financial Services | Full Time, benefited, AFSCME unit position

Category:Administrative and Professional


Department:Student Financial Services

Locations:Greenfield, MA

Posted:Sep 18, 2023

Closes:Oct 9, 2023 - 11:59 PM EDT


Ref. No.:AFSCME 2024-3

Position ID:167607


About Greenfield Community College:

If you are looking for a rewarding career in higher education, Greenfield Community College (GCC) offers a dynamic workplace where you can contribute to student success and the broader community. As a NECHE accredited public community college, GCC offers its students innovative programs in Liberal Arts, Farm and Food Systems, Engineering, Fine Arts, Nursing, and Adventure Education. The campus, located in Greenfield, Massachusetts, includes an Outdoor Learning Lab, on-campus farm, wetlands, and forest. The college is known for its caring and supportive environment of dedicated faculty and staff, and maintains an impressive transfer rate with nearly half of its students transferring to four-year colleges.


Greenfield Community College provides a high quality education to all who seek the knowledge and skills necessary to thrive and effect positive change in their lives, communities, and the world. With excellence, innovation, and an unwavering commitment to teaching and learning together in an inclusive and caring environment, we empower all learners to reach their full potential.


Greenfield Community College aspires to be an agent for a more equitable, just, vibrant, and resilient world through education.


As an employee of the Commonwealth of Massachusetts, GCC employees are offered a competitive total compensation package, including but not limited to:

  • High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)

  • Great Dental plans and Vision discounts

  • Flexible Spending Account and Dependent Care Assistance programs

  • Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).

  • 12 paid holidays per year and competitive Sick, Vacation and Personal Time

  • Tuition Benefit for employees and dependents at state colleges and universities

  • Professional Development and Continuing Education opportunities

  • Access to the Commonwealth's Mass4You, employee assistance program

Job Description:

ACCOUNTANT II - Student Financial Services



SALARY RANGE: Grade 16, Step 1: ($1,919.16 Bi-Weekly) $49,898.16 annual


Under the general supervision of the Director of Student Financial Services, analyzes the institutional student information record, ISIR, and account receivables to process billing and FAFSA applications; Assists students with the FAFSA process from online application submittal to completion of the verification process; Provides quality customer service to student, families, and college staff with both financial aid and billing inquiries and communicates various college policies; The individual will work closely with the Associate Student Accounts Manager and it is expected that they will inform best practices for managing the extensive and complex financial aid and billing data within the Student Financial Services Office.


  • Interacts with various agencies/individuals; advises students and parents on financial aid application procedures, eligibility guidelines, regulations, and special circumstances; assists with on-campus and off-campus workshops on financial aid;

  • Maintains a high level of understanding of an extensive amount of primarily federal and state regulations relating to aid programs, college billing practices, and relevant college policies;

  • Runs weekly procedures for all financial services processes to ensure proper implementation of the various financial services programs, including the daily cash-ups, federal and state grant programs, scholarships, and bill creation;

  • Performs uploading/downloading of intercept files and processes intercept payments;

  • Processes account receivables and bad debt holds; processes collection agency file transfer and reports; assists with AR record maintenance using Access quires and the Banner ODBC data source;

  • Utilizes Access databases to prepare a variety of technical reports, including utilizing basic SQL functions and ODBC data sources to manage student financial aid and billing records;

  • Communicates complex federal, state, and college policies to students, families, college staff, and the general public;

  • Completes Daily Cash-ups, deposits, and reconciliations;

  • Monitors aid eligibility for students transferring into GCC for the spring semester;

  • Works to resolve student payment issues and refers students to appropriate office/agency for problem resolution;

  • Assists Associate Student Accounts Manager with the preparation of journal entries, assembling back-up support for the entries, posting journal entries to Banner Finance and assists with reconciliation activities;

  • Provides backup for the Direct Loan student requirements and Entrance and Exit counseling records;

  • Runs monthly Pell and Direct Loan reconciliations; manages the E-filing system reports and file migrations;

  • Assists the Director with financial aid Satisfactory Academic Progress (SAP); Monitors student enrollment and Early Progress Reports rosters, O/F grade reports, and enrollment activity; maintains the R2T4 records and spreadsheets for official and unofficial withdrawals;

  • Performs federal work-study payroll data entry and reconciles bi-weekly department allocations; verifies student eligibility to participate the federal work study program, and assists the Administrative Assistant II with federal work study job placement.

  • Assists with record collection and preparation for the annual federal Single A-133 federal audit;

  • Provides backup for posting the charges on non-credit program and course charges on student accounts and helps with closing and the reconciliation of bookstore account charges;

  • Provides backup support for applying third party payments to student accounts;

  • Assists with collections activity by posting payments and late fees; applies health insurance charges to applicable records and downloads insurance waiver file and posts to student accounts;

  • Assist in extended evening hours and Saturday Enrollment Days;

  • Other duties as assigned



Applicants must have at least (A) two years of full-time, or equivalent part-time, professional experience in accounting or auditing, or (B) any equivalent combination of the required experience and the substitutions below.


  • An Associate's degree with a major in accounting, business administration or business management may be substituted for a maximum of one year of the required experience. *

  • A Bachelor's or higher degree with a major in accounting, business administration or business management may be substituted for the required experience. *

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.


  • Experience with Microsoft Access.


Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.


Additional Information:


Greenfield Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, GCC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer by contacting Human Resources by email at or by phone at 413-775-1313


Greenfield Community College's Annual Security Report is available online at

The report contains crime statistics for the three most recent calendar years for certain locations associated with the College as well as other campus security and personal safety topics such as: crime prevention; campus safety authority; crime reporting polices; campus alerts (Timely Warnings and Emergency Notifications), programs to prevent dating violence, domestic violence, sexual assault and stalking; and other matters of importance related to security on campus.

If you would like to receive a paper copy of the Annual Security Report, you can stop by the Public Safety Office at One College Drive, Greenfield, MA 01301 or you can request that a copy be mailed to you by calling 413-775-1212.

*Greenfield Community College is proud to value diversity in our community of faculty, staff and students and is an Equal Opportunity/Affirmative Action employer. **


Application Instructions:

In order to be considered for this position, you must submit your credentials online.

To apply, click on the "Apply Now" button.

You will be prompted to set up a new account or login to an existing account.

From there, you will be able to upload the following required documents for consideration:

  • Resume

  • Cover letter

  • Contact information for 5 professional references

When preparing your cover letter and resume, please refer to the minimum and preferred qualifications and, if applicable, include an equivalency statement.

Successful completion of a CORI checkWILLbe required as a condition of employment. Official copies of all academic transcripts will be required at the time of hire.

Review of applications will begin with those received up to and including October 9, 2023.