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Greenfield Community College Workforce Development Program Manager Full-time Non-Unit Professional in Greenfield, Massachusetts

Workforce Development Program Manager Full-time Non-Unit Professional

Category:Administrative and Professional


Department:Workforce Development

Locations:Greenfield, MA

Posted:Jan 24, 2023

Closes:Feb 14, 2023 - 11:59 PM EST


Ref. No.:NUP 23-8

Position ID:158226


About Greenfield Community College:


Greenfield Community College is located in the beautiful and historic Connecticut River Valley of western Massachusetts, between the foothills of the Berkshire Mountains and the fertile farmland of the Connecticut River watershed. GCC is a public community college serving Franklin and Hampshire Counties, Southern Vermont and Southern New Hampshire. Known for the caring and supportive attitude of the faculty and staff, and for the broad support it enjoys from the surrounding community, the college is fully accredited by the New England Commission on Higher Education (NECHE). In addition to a strong Liberal Arts focus, the College offers a wide variety of innovative and successful programs including Farm and Food Systems, Engineering, Fine Arts, Nursing, and Adventure Education, as well as varied learning environments, from traditional classrooms, to hybrid and online distance learning, peer tutoring, one-on-one faculty-student advising, workforce development, and learning communities that cater to specific needs and interests. Close to fifty percent of Greenfield Community College students transfer to four-year colleges, and it is Smith College's largest source of community college transfer students. The rural campus has a one-acre Outdoor Learning Lab, on-campus farm, wetlands and forest that provide abundant opportunities for hands-on learning, research and recreation. Greenfield Community College actively encourages and provides opportunities for leadership and professional development.

Job Description:


Under the direct supervision of the Associate Dean of Workforce Development, the Workforce Development Program Manager is responsible for directing program operations, developing program goals, overseeing and organizing work activities, building and implementing Workforce training programs to meet local labor market needs, and direct supervision of Workforce Development Training instructors.


  • Develop curriculum (i.e. identify industry recognized credential, partner with subject matter experts to develop program, create implementation plan)

  • Implement training programs including scheduling, recruitment, hiring and evaluation of non-credit instructors

  • Participate in new grant development including building grant budgets and stated outcomes

  • Work closely with Associate Dean of WFD and the Associate Dean of Allied Health to implement new Healthcare training programs in conjunction with local employer needs

  • Provide student success coaching and wrap-around services support as needed

  • Participate in marketing decision making based on upcoming program needs

  • Recruitment of instructors

  • Screening of training participant candidates for appropriate funding source

  • Direct supervision of WFD instructors and trainers

  • Development and deployment of the noncredit course schedule in collaboration with Associate Dean of Workforce Development.

  • Support the Associate Dean of WFD in creating regular communications with students, instructors, program alumni, employers and community volunteers through marketing materials, e-mail communications, and information sessions.

  • Represent GCC at a variety of community events - career fairs, professional organization meetings, community partner gatherings, secondary and postsecondary events and other initiatives in which adult students or potential service providers/partners are likely to participate.

  • Create clear and visually compelling course outlines for the Train@GCC website

  • Use CRM to track employer engagement, student outcomes and employment (for grant reporting purposes), and other data points as required

  • Track program financial expenditures for grant reporting purposes



  • Bachelor's degree or substantial work experience in Workforce Development.

  • Prior supervisory experience.

  • Ability to prioritize multiple projects, adhere to deadlines and work in an environment with regular interruptions.

  • Ability to work with diverse academic, cultural and ethnic backgrounds.

  • Understanding of the barriers faced by low income and diverse populations.

  • Experience in a fast-paced environment with multiple competing priorities.

  • Ability to exercise discretion and interpret privacy regulations governed by FERPA.

  • Excellent oral and written communication skills and interpersonal skills.

  • Demonstrated ability to work collaboratively and communicate effectively with workforce training participants, instructors and administrators.

  • Ability to use technology to track and analyze data, produce reports, and design presentations.


  • Knowledge of regional workforce development system

  • Demonstrated experience in managing outcomes-based programs.

Additional Information:


Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

RANK AND SALARY: $60,000-$70,000

START DATE: February 2023 or ASAP thereafter


Candidates for employment should be aware that Greenfield Community College faculty and staff are required to be fully vaccinated for COVID-19. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.

Application Instructions:


In order to be considered for this position, you must submit your credentials online.

To apply click on the "Apply Now" button, you will be prompted to setup a new account or login to an existing account. You will be able to upload the following required documents for consideration:

  • Resume

  • Cover letter

  • Contact information for 5 professional references

When preparing your cover letter and resume, please refer to the minimum and preferred qualifications and, if applicable, include an equivalency statement.

Successful completion of a CORI check WILL be required as a condition of employment. Official copies of all academic transcripts will be required at the time of hire.

Review of applications will begin with those received up to and including February 14, 2023 and continue until the position is filled.


Greenfield Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Greenfield Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.


Greenfield Community College's Annual Security Report is available online at The report contains crime statistics for the three most recent calendar years for certain locations associated with the College as well as other campus security and personal safety topics such as: crime prevention; campus safety authority; crime reporting polices; campus alerts (Timely Warnings and Emergency Notifications), programs to prevent dating violence, domestic violence, sexual assault and stalking; and other matters of importance related to security on campus.

If you would like to receive a paper copy of the Annual Security Report, you can stop by the Public Safety Office at One College Drive, Greenfield, MA 01301 or you can request that a copy be mailed to you by calling 413-775-1212.

*Greenfield Community College is proud to value diversity in our community of faculty,

staff and students and is an Equal Opportunity/Affirmative Action employer. *