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Holyoke Community College Associate Registrar in Holyoke, Massachusetts

Associate Registrar Under the general supervision of the Registrar, the Associate Registrar provides support to the Registrar and Student Records Office through the management of the day-to-day operations, including, but not limited to: evaluating processes and how those interact with each functional area, problem solving, developing and implementing solutions to proactively improve efficiency. The Associate Registrar participates in defining projects, building comprehensive work plans, assisting with implementing strategic initiatives, software products, providing resources, creating project timelines and providing assessment outcomes. The Associate Registrar will work closely with the Registrar to configure and implement academic and student records policies, procedures and initiatives that support the objectives of the College and the office, compliance with internal and external policies, and the strategic plan of the College and the office while providing outstanding customer service to students, staff, faculty and other internal/external constituents. This position collaborates and works closely with IT, Student Accounts and Financial Aid. In the absence of the Register, the Associate Registrar will assume the day-to-day leadership of the office.