Massachusetts Education Jobs

To assist families experiencing homelessness with obtaining suitable housing, A Case Manager will use a trauma? informed approach to help families navigate barriers to tenancy. They will assist families in building a support system by connecting them with resources they can access while in shelter & continue to access once they are stably housed. Responsible for the development of trusting, supportive & respectful relationships with clients while maintaining a safe & secure shelter environment. As with all shelter staff, the Case Manager will assist in the overall maintenance of a structured & enhanced shelter environment. Essential Functions Meet with each new family within three business days & begin a family life assessment. Using housing history to establish needs & issues of family. Assist family to connect with services in the community that are useful to addressing any needs of individual family members. Establish initial contact if needed. Within 5 days of shelter entry create a Re-housing plan with the family that addresses areas of employment, life skills & counseling Update Re-housing plan every 30 days as required by EOHLC. Support families in completing activities listed in the Re-housing plan. Take appropriate steps when a family does not comply with the plan. Assist participants 18 & older in connecting to job training, job placement services, or Mass Resolve or facilitate tenancy screening barriers, such as securing identifying documents & determine through a printout, bill or direct information from the utility companies the status of past debt. Assist participants in securing benefits such as but not limited to; TAFDC, SNAP, MassHealth, & WIC Assist families with securing or maintaining current healthcare Meet with each family minimally bi-weekly or weekly as Document case management efforts & meetings utilizing the EA case notes in Comply with all EOHLC requirements in the ETO Develop a budget with the family & monitor it on a weekly or bi-weekly Assist family in ensuring support connections/resources are accessible upon exiting Conduct weekly unit inspections with the Operations Support Staff. Address all housekeeping issues as needed. In collaboration with Housing Search Worker: Develop a shelter exit plan for each Knowledge of various housing programs including but not limited to, housing subsidies, housing lotteries, & processing for the HomeBase program. Communicate with families & Housing Worker to understand the family\'s housing priorities, including but not limited to unit location, size, & rent, as well as other information that may be helpful to establish a positive tenancy Assist housing workers in addressing issues of past tenancies & establish plan for avoiding missteps in the future, i.e., history of non-payment of rent or utilities. Coordinate & assist housing worker in tenancy education such as, how to engage with landlords, unit viewing skills, & lease rights & expectations Attend staff meetings as Required Qualifications, Education, & Experience HS Diploma or equivalency 2 years? experience working with homeless or low-income families Experience working with clients in crisis Strong ability to effectively resolve & cope with immediate crisis situations Detail oriented with strong organizational & time management skills Demonstrated ability to work independently & as part of a team Able to set & observe appropriate boundaries with clients Possess well-developed decision-making skills Ability to multi-task & remain calm in demanding & unpredictable situations Computer skills including MS Word & Microsoft Outlook Valid MA Driver\'s license Preferred Qualifications, Education, & Experience Bachelor\'s degree in Human Service or Social Science field 5+ years\' experience working with homeless or low-income families Knowledge of community resources Ability to work effectively with diverse groups of people Bilingual